What This Update Actually Is
HubSpot relocated discount codes from the Products object settings to the Payment Links object settings. That's the whole move. No features were removed. No codes were lost.
Every discount code your team created before August 3, 2026 migrated automatically. They still work exactly the same way. The only thing that changed is where you go to find and manage them.
From now on, discount codes live inside Settings, under Data Management, inside the Payment Links object. That's where you'll create new ones, view existing ones, filter by status, and restore any that were archived.
Why HubSpot Shipped This
Here's the friction this update fixes. Discount codes only do one thing: they apply a price reduction at checkout on a payment link. They've never had anything to do with the Products object itself.
But that's where they lived. So every time someone needed to create or edit a promo code, they had to leave the Payment Links workflow, jump into Products settings, make the change, and navigate back. For a task that happens right before checkout, that's unnecessary friction.
We've seen this pattern in portals where the commerce setup is otherwise clean: the discount code lives somewhere the human managing payment links doesn't instinctively look. That creates support tickets, missed promo launches, and the occasional "wait, where is that?" moment right before a campaign goes live.
HubSpot's fix is logical: put the tool where the work happens. This is a settings hygiene move, and it's the right one.
How to Use It Step by Step
Nothing about your existing codes requires action. But here's how to access them going forward, and how to create new ones:
- Go to Settings in your HubSpot portal.
- Navigate to Data Management, then select Objects.
- Open the object dropdown and select Payment Links.
- Click the Discount Codes tab.
- From the tab, view all codes by name, status, code value, redemptions, source, and creation date. Filter by Active, Inactive, or All.
- Create a new discount code using the button in the top-right corner of the tab.
- Restore any archived codes using the restore link inside the same tab.
That's the full workflow. Bookmark the path: Settings, Data Management, Objects, Payment Links, Discount Codes. Share it with anyone on your team who manages promo campaigns or payment experiences.
What It Touches in Your HubSpot Strategy
On the surface, this looks like a minor UX tidying. But it signals something worth paying attention to: HubSpot is consolidating commerce settings around the Payment Links object. That matters for how you think about your commerce setup.
Commerce Hub Consolidation
If your team uses payment links for digital products, service packages, or event registrations, you're probably also managing promo codes for those same offerings. Having both in one object settings view means faster campaign launches and fewer settings tabs left open.
It's also worth noting how this sits alongside recent checkout-related updates. HubSpot has been expanding payment link capabilities steadily. If you haven't reviewed how buy-now-pay-later options factor into your pricing strategy, the
addition of Affirm and Klarna at HubSpot checkout is worth a read alongside this update. Discount codes and BNPL options together can significantly change how humans perceive price at checkout.
Key Takeaway
Discount codes and payment link settings now live in the same object. Update your internal SOPs and admin training docs to reflect the new path: Settings, Data Management, Objects, Payment Links, Discount Codes.
Ops and Admin Implications
If you have internal documentation for new team members or a handoff process for portal admins, update it now. The old path through Products settings is gone for discount codes. Any admin who looks there will come up empty.
This is also a moment to audit your active discount codes. The new tab shows redemptions, status, and source in one view. That's reporting you may not have stopped to look at lately. If a code hasn't been redeemed in months, archive it. Keep your list clean.
Speaking of clean portals, if your team is managing permissions across multiple admins who touch commerce settings, you may want to review who has access to what.
HubSpot's Access Requests feature makes it easier for humans to request the right settings access without back-and-forth with a super admin. That pairs well with a tightened commerce settings structure.
Key Takeaway
Use the move as a trigger for a quick discount code audit. Check redemption counts on every active code. Archive anything stale. A clean Discount Codes tab is easier to manage during your next promo push.
Who Should Care Most
This update is most relevant to a specific set of roles and company profiles. If you fit more than one of these, read this section twice.
- HubSpot portal admins who manage commerce settings and onboard new team members: update your docs today before someone spends 20 minutes looking in the wrong place.
- Marketing ops professionals who launch promo campaigns tied to payment links: you'll appreciate having code creation and payment link setup in one location instead of two.
- RevOps leaders overseeing a commerce-enabled HubSpot instance: treat this as a signal that Payment Links is becoming a more fully featured object, and plan your commerce architecture accordingly.
- Small business owners or solo operators running HubSpot for e-commerce or services: this simplifies your settings navigation and gives you a cleaner view of how your promo codes are performing.
Available across all hubs and tiers, this change applies whether you're on Free or Enterprise. If you use payment links at all, the new path applies to you.
George's Take
I'll be honest: this isn't the flashiest update HubSpot has shipped. But it's the kind of change that reveals whether a platform is being built thoughtfully or just being built fast. Moving discount codes to Payment Links settings is a small signal with a bigger message: HubSpot is cleaning up the commerce layer of the CRM, and they're organizing it around how humans actually work, not how the data model was originally structured. I've been in enough portals to know that friction in the wrong settings page costs real time during high-stakes campaign launches. This fix matters more than it looks.
“The best platform improvements aren't always the loudest ones. Sometimes the most valuable thing a tool can do is stop making you search for something you use every week.”
If you're thinking more broadly about how your portal settings are organized, this is a good moment to look at the full picture. Updates like HubSpot's new Merge Rules for duplicate management show the same pattern: HubSpot is investing in making the CRM's underlying structure easier to manage and trust.
If your team is building out a commerce-enabled HubSpot setup and you want a second set of eyes on how it's structured, let's talk. The Sidekick team reviews payment link strategy, discount code architecture, and commerce settings as part of our HubSpot portal audits. Book a strategy call and we'll help you build a checkout experience that actually converts.
Frequently Asked Questions
Where do I find discount codes in HubSpot after the August 2026 update?
Go to Settings, then Data Management, then Objects. Open the object dropdown and select Payment Links. Click the Discount Codes tab. That's where you'll view, create, filter, and restore all discount codes. They no longer appear in the Products object settings.
Did my existing HubSpot discount codes get deleted when they moved to Payment Links?
No. All previously created discount codes migrated automatically. They continue to work without any interruption. No action is required on your part. You'll find every existing code, including archived ones, in the new location under Payment Links settings.
Can I still create new discount codes in HubSpot after this change?
Yes. Create new discount codes from the Discount Codes tab inside Payment Links settings. Use the button in the top-right corner of the tab. You can set the code name, value, and status from the same screen where you manage your existing codes.
Does this HubSpot update affect all tiers and hubs?
Yes. The move of discount codes to Payment Links settings applies to all HubSpot hubs and tiers, including Free, Starter, Professional, and Enterprise. If you use payment links in your portal, this change applies to you regardless of your subscription level.
Why did HubSpot move discount codes out of the Products object?
Discount codes only apply at checkout on payment links, not to products directly. Keeping them in the Products object meant unnecessary navigation for admins. Moving them to Payment Links puts code management in the same place as the checkout experience where those codes are actually used.
How do I see which discount codes are active or have been redeemed in HubSpot?
Inside the Discount Codes tab under Payment Links settings, you can view each code's name, status, code value, total redemptions, source, and creation date. Filter the list by Active, Inactive, or All to quickly identify which codes are live and how often they've been used.
