About HubSpot Updates
HubSpot moves fast. We catch every new feature, beta, and platform change so your portal never surprises you. Read the breakdown, pick up the strategic context, and get back to work.
All Updates
UpdateCustomer Agent Now Responds to Form Submissions Automatically
HubSpot Customer Agent now auto-replies to inbound form submissions via email. Learn what shipped, how to set it up, and what it means for your support workflow
July 1, 2026
UpdateCustomer Agent Email Targeting: Control Who Your AI Responds To
HubSpot now lets admins control which contacts Customer Agent responds to on email using existing Lists. Here's what shipped, how to set it up, and who benefits
July 1, 2026
UpdateHubSpot's Updated Add to Dashboard Panel: Smarter Report Discovery
HubSpot's updated Add to Dashboard panel now surfaces AI-powered report recommendations and organizes your reports in three clear sections. Here's what changed
July 1, 2026
UpdateUser Import Now Supports Teams, Seats, and Custom Properties
HubSpot user import now supports teams, seat assignments, managers, job titles, and custom properties. Set up your full team in one bulk import instead of three
July 1, 2026
UpdateControl How Custom Events Appear on the Record Timeline
HubSpot now lets you customize how custom events appear on the record timeline: headers, subheaders, property order, and visibility. Here's what changed and how
June 30, 2026
UpdateBreeze Assistant Mobile App Is Sunsetting: Move to HubSpot Mobile Now
HubSpot's standalone Breeze Assistant mobile app retires June 30, 2026. Here's what changes, how to move to HubSpot Mobile, and what this means for your AI work
June 30, 2026
UpdateHubSpot's New Theme Is Live: Switch Before August 31 or It Switches for You
HubSpot's new visual theme is live now and becomes the default on August 31, 2026. Learn what changed, how to opt in early, and what's coming next for your port
June 30, 2026
UpdateSet Expiration Dates and Limit Checkouts on Payment Links
HubSpot now lets you auto-expire payment links by date or checkout count. Learn how to use the new settings, who benefits most, and what changes in your revenue
June 30, 2026
UpdateUnified Marketing Asset Management: One Tab for Everything
HubSpot's Unified Marketing Asset Management puts emails, pages, forms, workflows, and CTAs in one searchable table. Here's what shipped and how to use it.
June 30, 2026
UpdateWebhook Data Sources in HubSpot Data Studio
HubSpot's Webhook Data Sources let any system push JSON data into Data Studio in real time. No connector needed. Here's what shipped, how to set it up, and who
June 30, 2026
UpdateClaude Connector Now Creates Quotes and Reads Revenue Data
HubSpot's Claude connector now builds CPQ-compliant quotes and reads revenue data. Learn what shipped, how to enable it, and who benefits most in Revenue Hub.
June 29, 2026
UpdateReal-Time Table Updates in the HubSpot CRM
HubSpot now updates property data live on every index and record page. No more manual refreshes. Here's what shipped, how it works, and who benefits most.
June 26, 2026
UpdateOmnichannel Waitlist: Automatic Ticket Queuing for Busy Support Teams
HubSpot's Omnichannel Waitlist automatically holds and prioritizes tickets when your team is at capacity. Learn what shipped, how to configure it, and who benef
June 25, 2026
UpdateWorkflow Enrollments Survive Record Merges in HubSpot
HubSpot now keeps your primary record enrolled in active workflows after a merge. No more broken automations from routine CRM cleanup. Here's what changed and h
June 25, 2026
UpdateCustomer Agent Status Property: See Every AI Handoff at a Glance
HubSpot's new Customer Agent Status property shows exactly where every AI-to-human handoff stands. Learn what shipped, how to use it, and who benefits most.
June 25, 2026
UpdateEventbrite Image Sync: HubSpot Marketing Events Just Got Cleaner
HubSpot now auto-syncs Eventbrite event images into marketing event records. No more manual uploads. Here's what changed, how to use it, and who benefits most.
June 25, 2026
UpdateCustomer Agent Segments: One Agent, Every Audience
HubSpot Customer Agent Segments lets one AI agent serve different audiences with tailored knowledge. Learn what shipped, how to set it up, and who benefits most
June 25, 2026
UpdateActivity Auto-Associations for App Objects in HubSpot
HubSpot now lets admins configure activity auto-association settings for app objects. Stop losing interaction history across connected app records. Here's how t
June 22, 2026
UpdateCentralized Data Model Management in HubSpot
HubSpot's new Centralized Data Model view puts every object, property, association, and conditional logic setting in one place. Here's what shipped and how to u
June 22, 2026
UpdateClose a Chat and Keep the Ticket Open in Help Desk
HubSpot now lets support reps end a live chat while keeping the ticket open in help desk. Learn what shipped, how to use it, and who benefits most.
June 22, 2026
UpdateKnowledge Vault Permissions: Granular Access Control for AI Agents
HubSpot now lets you set Manage and Use permissions on every knowledge vault. Learn what shipped, how to configure it, and who benefits most in your portal.
June 22, 2026
