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HubSpot Updates

Breeze Assistant Can Now Build and Manage Payment Links

August 25, 2026

What This Update Actually Is

HubSpot shipped Breeze Assistant support for Payment Links on August 25, 2026. Before this, creating a Payment Link meant opening the editor, filling out each field manually, saving, and repeating the whole process every time something changed.

Now you describe what you need in plain language, and Breeze drafts a ready-to-use link in seconds. The assistant handles the full lifecycle of a link, not just the initial creation.

Here's what Breeze can do with Payment Links right now:

  • Create a new link with product, price, discount, and billing schedule specified by prompt
  • Clone an existing link and update its details without starting from scratch
  • Toggle discount codes on or off by asking
  • Reroute confirmation emails or pages after checkout
  • Activate, deactivate, or delete a link entirely
  • Collect shipping address and billing address at checkout
  • Add or remove a checkout fee through the prompt
  • Turn on or off the option to store a buyer's payment method for unscheduled charges

One caveat worth naming up front: only credit cards and ACH are accepted as payment methods right now. If your buyers need other options, that limitation matters before you commit to this flow.

Why HubSpot Shipped This

Payment Links are deceptively high-friction. The editor is functional, but every change, a price adjustment, a new discount, a different confirmation destination, means navigating back into the tool, clicking through the right screens, and saving again.

For sellers who spin up links regularly, that friction adds up fast. And for the humans running revenue operations, it's one more multi-step task that pulls attention away from the actual sale.

HubSpot's stated goal here is clear: help sellers get paid faster. Turning a multi-screen workflow into a single conversational request reduces the gap between "we agreed on terms" and "here's the link to pay."

This fits a broader pattern in how Breeze is growing. The assistant isn't just answering questions anymore. It's executing tasks inside HubSpot on your behalf. If you want to understand where this is heading, our deep dive on what Breeze Assistant can really do gives the full picture.

How to Use It Step by Step

The rollout is automatic. There's no toggle, no feature flag, no admin setup. If your portal has Payments access, you already have this. Here's how to use it:

  1. Open Breeze Assistant from anywhere in HubSpot. The icon sits in the bottom-right corner of your portal.
  2. Describe the Payment Link you want. Include product name, price, any discount, billing frequency (one-time or recurring), and any checkout options like shipping address collection or a checkout fee.
  3. Review the draft link Breeze generates. Confirm the details look right before activating.
  4. Ask Breeze to activate the link or activate it yourself. Copy and share the link directly with your buyer.
  5. To update an existing link, describe the change you need. Say "update the price on [link name] to $X" or "turn off the discount code on [link name]" and Breeze handles it.
  6. To clone a link for a new use case, ask Breeze to clone it by name and specify what should change. This is the fastest way to build a library of product-specific links.

One practical tip: be specific in your prompts. The more detail you give Breeze up front, the less back-and-forth you'll need to get the link right.

What It Touches in Your HubSpot Strategy

This update lives at the intersection of Commerce Hub and Breeze. But the ripple effects touch more than just payment collection.

If your team uses Payment Links as part of a Sales Hub close process, this reduces a meaningful handoff delay. A rep can generate and send a link without leaving their workflow or waiting on someone else to set it up.

The ability to collect shipping and billing addresses at checkout is a real addition for teams selling physical products or professional services that need both. Previously that required a workaround or a separate form.

Key Takeaway

Storing a buyer's payment method for unscheduled charges is now a toggle inside Breeze. For subscription-adjacent models or retainer-based services, this reduces friction in the billing conversation without requiring a separate setup conversation with the buyer.

The checkout fee option is worth flagging for RevOps teams. If you pass processing fees to buyers in certain scenarios, you can now build that into the link from the prompt instead of managing a manual workaround.

This update also connects to a growing set of Breeze capabilities around revenue data. If your team is already using contracts and subscription data in HubSpot, pairing this with Breeze's revenue context for contracts gives you a more complete picture of your billing lifecycle inside a single assistant.

Key Takeaway

Payment Links managed by Breeze still live in your Commerce Hub. Any link created or edited through the assistant shows up in the standard Payment Links view. You're not creating shadow records. Your reporting stays intact.

For teams thinking about how Breeze is evolving from a chatbot into a system that takes action inside your portal, this update is a useful signal. It's not the only one. Our pillar on the HubSpot agentic platform maps out where this is all heading.

Who Should Care Most

Not every update matters equally to every portal. Here's who gets the most from this one:

  • Sales reps who send Payment Links regularly and lose time bouncing between the editor and their deals. This cuts that context-switching down to a single prompt.
  • RevOps teams managing a catalog of Payment Links for different products, tiers, or promotions. Cloning and updating by prompt is a meaningful time saver at scale.
  • Small business owners and solopreneurs running on HubSpot who don't have a dedicated ops person. Breeze levels the playing field so those humans can move as fast as a larger team.
  • Marketing teams running time-sensitive promotions who need a link spun up fast with a specific discount code, then deactivated when the offer ends.
  • Companies selling physical goods or needing billing and shipping address data at checkout. This is now native, not a workaround.

If your portal doesn't currently use Payment Links at all, this update won't change that. But if you've been avoiding them because of the manual overhead, that barrier is now gone.

George's Take

I've watched a lot of selling teams lose momentum at the very last step of a deal because getting a Payment Link ready took longer than it should. The conversation's done, the buyer's ready, and then someone has to go build the link. That gap is real, and it costs deals. What I love about this update is that it doesn't just speed up the creation step. It hands the whole lifecycle to Breeze: clone it, update it, deactivate it when the promo ends. That's what I want to see AI doing inside a revenue tool. Not just writing copy or summarizing calls, but removing the operational drag that slows humans down when it matters most.

The gap between 'we have a deal' and 'here's the link to pay' is where momentum dies. Breeze just closed that gap.
George B. Thomas

If you want to see where else Breeze is taking action inside your portal, and how to build a prompt strategy that actually saves your team time, let's talk. Book a strategy call with Sidekick and we'll walk through your specific setup and show you where the biggest gains are hiding.

Frequently Asked Questions

No. Breeze Assistant is an additional way to create and manage Payment Links. Any link created through Breeze still appears in the standard Payment Links view inside Commerce Hub. You can still use the editor directly if you prefer. Breeze just adds a faster, conversational path to the same outcome.

Right now, only credit cards and ACH are supported as payment methods on Payment Links, whether you create them through Breeze or the standard editor. If your buyers need other payment options, that limitation applies across the board until HubSpot expands the supported methods.

No setup is required. The feature rolled out automatically to all HubSpot customers with Payments access. Open Breeze Assistant from anywhere in your portal and describe the link you want. It works across all hubs and tiers where Payments is enabled.

Yes. Breeze can update details on an existing link, toggle discount codes on or off, reroute confirmation destinations, clone a link for a new use case, and activate, deactivate, or delete a link entirely. You manage the full lifecycle by asking in plain language.

Yes. HubSpot added the ability to collect shipping address and billing address directly on a Payment Link as part of this update. You can specify this in your Breeze prompt when creating or updating a link. This is a new field-level capability, not something that required a workaround before.

What does storing a buyer's payment method for unscheduled charges mean?

It means the buyer's card or ACH details are saved so you can charge them later without requiring them to re-enter payment information. This is useful for retainer-based services, variable billing, or usage-based models. Breeze lets you toggle this option on or off per link through a simple prompt.

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