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HubSpot Updates

HubSpot Updates

Every HubSpot update, broken down for humans.

New features, betas, workflow changes, and platform releases, with George’s take on what actually matters and how to use it in your portal. Read it, apply it, move on with your day.

HubSpot Updates

All Updates

Page 12 of 25

Sequences Public API: Build and Manage Sequences ProgrammaticallyUpdate

Sequences Public API: Build and Manage Sequences Programmatically

HubSpot's Sequences Public API now lets developers create, update, delete, and pull performance data for sequences. Here's what shipped, who needs it, and how t

August 3, 2026

Connected Apps: Redesigned Overview and App Owner ManagementUpdate

Connected Apps: Redesigned Overview and App Owner Management

HubSpot redesigned Connected Apps with tabbed settings and a new app owner feature. Learn what changed, how to set it up, and why every admin should care.

July 31, 2026

Conversation Recap Public Read API: Pull AI Call Summaries Into Any AppUpdate

Conversation Recap Public Read API: Pull AI Call Summaries Into Any App

HubSpot's Conversation Recap API lets developers pull AI-generated call summaries and action items into any app or pipeline. Here's what shipped and how to use

July 31, 2026

A New Look for the HubSpot Marketing Email EditorUpdate

A New Look for the HubSpot Marketing Email Editor

HubSpot's marketing email editor got a visual refresh with a collapsed sidebar, floating tools, and a persistent action bar. Here's what changed and why it matt

July 31, 2026

AI-Powered Lead Scoring: Discover Rules with HubSpot InsightsUpdate

AI-Powered Lead Scoring: Discover Rules with HubSpot Insights

HubSpot's Discover Rules feature uses AI and 90 days of your portal's conversion data to suggest the exact scoring rules most likely to drive leads forward.

July 30, 2026

Associations as Lookup Properties: A New Way to Reference CRM RecordsUpdate

Associations as Lookup Properties: A New Way to Reference CRM Records

HubSpot Lookup Properties let you reference another CRM record directly inside a property field. Here's what shipped, why it matters, and how to set it up.

July 30, 2026

CX Score: AI-Powered Customer Experience Scoring for Every TicketUpdate

CX Score: AI-Powered Customer Experience Scoring for Every Ticket

HubSpot CX Score gives support managers an AI-generated 0-100 score on every closed ticket. Learn what it is, how to configure it, and who benefits most.

July 30, 2026

Deal Context in HubSpot Office 365 ExtensionUpdate

Deal Context in HubSpot Office 365 Extension

HubSpot's Office 365 extension now shows deal properties, summaries, activities, and contacts right in Outlook. See what shipped and how to use it.

July 30, 2026

Import Progress Tracking: See Exactly Where Your Import StandsUpdate

Import Progress Tracking: See Exactly Where Your Import Stands

HubSpot now shows real-time import progress, processing stages, percentage complete, and queue position. Here's what shipped, why it matters, and how to use it.

July 30, 2026

View and Edit Modes for HubSpot Lead Scoring RulesUpdate

View and Edit Modes for HubSpot Lead Scoring Rules

HubSpot's new view and edit modes for lead scoring let you read your rules in plain language without wading through every condition. Here's what shipped and how

July 30, 2026

Conversation Routing via Assignment Workflow in HubSpot InboxUpdate

Conversation Routing via Assignment Workflow in HubSpot Inbox

HubSpot's new inbox routing option enrolls conversations directly into workflows for skills-based, language, and time-of-day routing. Here's what shipped and ho

July 29, 2026

HubSpot User Object: Associations, Pipelines, and SegmentsUpdate

HubSpot User Object: Associations, Pipelines, and Segments

HubSpot's User object now works like any CRM object: build associations, create pipelines, and segment contacts by user properties. Here's what shipped and how

July 29, 2026

New Merge Preview in HubSpot Duplicates ManagementUpdate

New Merge Preview in HubSpot Duplicates Management

HubSpot's new merge preview lets you see an entire duplicate group, pick the winning record, and override properties before merging. Here's what shipped and how

July 29, 2026

Book Meetings Directly from the Sales Workspace Schedule TabUpdate

Book Meetings Directly from the Sales Workspace Schedule Tab

HubSpot Sales Pro and Enterprise users can now book meetings directly from the Schedule tab in Sales Workspace. No more tab-switching. Here's how it works.

July 27, 2026

Contact Owner Assignment Setting in HubSpotUpdate

Contact Owner Assignment Setting in HubSpot

HubSpot now lets you control whether emailing an unassigned contact auto-assigns the sender as owner. Learn what changed, why it matters, and how to set it up.

July 27, 2026

Conversation Routing Fallback to Customer Agent in HubSpotUpdate

Conversation Routing Fallback to Customer Agent in HubSpot

HubSpot now routes conversations to Customer Agent when no human agents are available. Learn how to configure the fallback and stop missing SLAs.

July 27, 2026

Customer Agent Inline Images in HubSpot Short AnswersUpdate

Customer Agent Inline Images in HubSpot Short Answers

HubSpot's Customer Agent now surfaces images inside short answers across live chat, email, WhatsApp, and Messenger. Here's what shipped and how to use it.

July 27, 2026

HubSpot Connector for Claude: July 2026 MCP UpdateUpdate

HubSpot Connector for Claude: July 2026 MCP Update

HubSpot's Claude connector now includes leads access, landing page creation, campaign attribution, email analytics, quotes, and conversation data. Here's what s

July 27, 2026

Inline Report Descriptions on HubSpot DashboardsUpdate

Inline Report Descriptions on HubSpot Dashboards

HubSpot now shows report descriptions directly on dashboard cards. No more hover icons or cluttered text cards. Here's what shipped and how to turn it on.

July 27, 2026

Partner Commission Forecasting in HubSpotUpdate

Partner Commission Forecasting in HubSpot

HubSpot Solution Partners can now forecast commission earnings by client and time period inside the Partner Commissions tool. Here's what shipped and how to use

July 27, 2026

Pipelines API V1 Deprecation: Migrate to V3 Before November 2, 2026Update

Pipelines API V1 Deprecation: Migrate to V3 Before November 2, 2026

HubSpot's Pipelines API V1 is deprecated November 2, 2026. Learn what breaks, how to migrate to V3, and which integrations to audit before the deadline.

July 27, 2026

Sequence Task Associations: Auto-Link Tasks to Every Related RecordUpdate

Sequence Task Associations: Auto-Link Tasks to Every Related Record

HubSpot sequence tasks now auto-associate with contacts, companies, deals, and more. No manual linking. Here's what shipped, who gets it, and how to use it.

July 27, 2026

Trigger Workflows When a Social Post Is PublishedUpdate

Trigger Workflows When a Social Post Is Published

HubSpot now lets you trigger workflows the moment a social post publishes. Here's what shipped, how to set it up, and who benefits most from this July 2026 upda

July 27, 2026

Transactional SMS 10DLC Add-On: Send Operational Messages Without the Marketing OverlapUpdate

Transactional SMS 10DLC Add-On: Send Operational Messages Without the Marketing Overlap

HubSpot's Transactional SMS 10DLC add-on lets you send operational messages separately from marketing SMS. Here's what shipped, why it matters, and how to set i

July 27, 2026

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