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HubSpot Updates

HubSpot Updates

Every HubSpot update, broken down for humans.

New features, betas, workflow changes, and platform releases, with George’s take on what actually matters and how to use it in your portal. Read it, apply it, move on with your day.

HubSpot Updates

All Updates

Page 21 of 25

Email Quality Checks: AI Review Built Into HubSpot's Email EditorUpdate

Email Quality Checks: AI Review Built Into HubSpot's Email Editor

HubSpot's Email Quality Checks scan every email for typos, spam triggers, broken links, token fallbacks, and AI inbox summaries before you hit send. Here's how

May 5, 2026

Subscription Event Data Now Available in HubSpot's Report BuilderUpdate

Subscription Event Data Now Available in HubSpot's Report Builder

HubSpot now lets Marketing Hub Pro and Enterprise users report on subscription events. Track opt-ins, opt-outs, and sources inside Custom Report Builder.

May 5, 2026

New Folder Tree View in HubSpot File ManagerUpdate

New Folder Tree View in HubSpot File Manager

HubSpot's new folder tree view brings drag-and-drop, marquee select, and a collapsible sidebar to File Manager. Here's what changed and how to use it.

May 4, 2026

Help Desk Board Layout Redesign: What Changed and Why It MattersUpdate

Help Desk Board Layout Redesign: What Changed and Why It Matters

HubSpot redesigned the Help Desk board to match the CRM board experience. Real-time updates, customizable cards, and bulk actions are now live for Service Hub P

May 4, 2026

TikTok Ad Conversion Events Now Connect to HubSpot CRMUpdate

TikTok Ad Conversion Events Now Connect to HubSpot CRM

HubSpot now sends CRM conversion data to TikTok via the Events API. Learn what it does, how to set it up, and why it improves your ad targeting fast.

May 4, 2026

IVR Call Routing Now Available for Sales and Service ProUpdate

IVR Call Routing Now Available for Sales and Service Pro

HubSpot IVR menus are now available at the Professional tier. Set up voice and keypad call routing in Sales Hub and Service Hub Pro without upgrading to Enterpr

May 1, 2026

Prospecting Agent Buying Signals: Find and Reach In-Market Accounts AutomaticallyUpdate

Prospecting Agent Buying Signals: Find and Reach In-Market Accounts Automatically

HubSpot's Prospecting Agent now detects buying signals, sources contacts via ZoomInfo or Apollo, and drafts outreach automatically. Here's what changed and how

May 1, 2026

23 HubSpot Updates, Three Buckets: What May 1 Means for Your PortalUpdate

23 HubSpot Updates, Three Buckets: What May 1 Means for Your Portal

HubSpot shipped 23 updates this week. Here's the three-bucket read: smarter CRM, cleaner data, connected commerce. Plus two sunsets you can't ignore.

May 1, 2026

HubSpot Quote Signature Reassignment: Let Buyers Route Their Own DealsUpdate

HubSpot Quote Signature Reassignment: Let Buyers Route Their Own Deals

HubSpot's new E-Signature Reassignment lets quote recipients delegate signing to the right stakeholder without the rep resending. Here's how to set it up.

April 29, 2026

Reddit in HubSpot: Publish, Engage, and Track from One PlaceUpdate

Reddit in HubSpot: Publish, Engage, and Track from One Place

HubSpot now lets Marketing Hub Pro and Enterprise users publish to Reddit, reply to comments, and track post performance inside the Social tool. Here's how to u

April 29, 2026

HubSpot Sunsets Legacy Channel Routing in Customer AgentUpdate

HubSpot Sunsets Legacy Channel Routing in Customer Agent

HubSpot is auto-migrating legacy channel-level handoff routing to Global Handoff on April 27, 2026. Here's who's affected, what breaks, and exactly how to fix i

April 29, 2026

HubSpot Sunsets Customer Agent Fallback Routing in Rule Based BotsUpdate

HubSpot Sunsets Customer Agent Fallback Routing in Rule Based Bots

HubSpot is removing Customer Agent fallback routing from Rule Based Bots on April 27, 2026. Here's what changes, who's affected, and exactly how to fix it fast.

April 29, 2026

Multiple Stored Payment Methods: Charge the Right Card Every TimeUpdate

Multiple Stored Payment Methods: Charge the Right Card Every Time

HubSpot now lets contacts store multiple payment methods. Charge the right card or bank account on every invoice and subscription without friction or errors.

April 28, 2026

Record External Payments in HubSpot Without a Payment ProcessorUpdate

Record External Payments in HubSpot Without a Payment Processor

HubSpot now lets you manually record external payments without Stripe or HubSpot Payments. Track cash, checks, and wire transfers inside your CRM. Here's how.

April 28, 2026

Breeze Assistant in Slack: Ask Your CRM Without Leaving the ConversationUpdate

Breeze Assistant in Slack: Ask Your CRM Without Leaving the Conversation

HubSpot's Breeze Assistant is now in Slack. Ask CRM questions, get deal summaries, create tasks, and prep for meetings with a simple @-mention. Here's how it wo

April 26, 2026

Prospecting Agent Daily Digest: Never Miss a Draft AgainUpdate

Prospecting Agent Daily Digest: Never Miss a Draft Again

HubSpot's Prospecting Agent Daily Digest emails pending outreach drafts to your inbox at 9 AM. Here's what it does, how to use it, and who benefits most.

April 24, 2026

Breeze Assistant Projects: Grouped Workspaces for Smarter AI ChatsUpdate

Breeze Assistant Projects: Grouped Workspaces for Smarter AI Chats

HubSpot's Breeze Assistant now supports Projects, letting you group related chats with shared instructions and knowledge so AI stays consistent across your work

April 24, 2026

Associate Custom Objects with Campaigns in HubSpotUpdate

Associate Custom Objects with Campaigns in HubSpot

HubSpot now lets Enterprise portals associate custom object records with Campaigns. Here's what changed, how to set it up, and what it means for your strategy.

April 24, 2026

Data Agent Optional Tokens: Run Prompts with Incomplete RecordsUpdate

Data Agent Optional Tokens: Run Prompts with Incomplete Records

HubSpot Data Agent now lets you mark prompt tokens as optional or required. Run AI enrichment on incomplete records without wasting credits or breaking automati

April 24, 2026

Invoice to Project Associations: Link Billing to Work in HubSpotUpdate

Invoice to Project Associations: Link Billing to Work in HubSpot

HubSpot now lets you link invoices and projects in both directions. See what changed, how to set it up, and which teams get the most value from this update.

April 24, 2026

AEO in Marketing Hub: Track Your Brand in AI SearchUpdate

AEO in Marketing Hub: Track Your Brand in AI Search

HubSpot's new AEO tool tracks your brand across ChatGPT, Perplexity, and Gemini, then connects gaps to content tools you already use. Here's what it does and ho

April 24, 2026

Board View Cards Now Show Richer Activity DetailsUpdate

Board View Cards Now Show Richer Activity Details

HubSpot board view cards now show rich activity details and flag records with no upcoming activity. Learn what changed, why it matters, and how to use it.

April 24, 2026

Legacy CRM Card Migration Tool: Migrate to App Cards Before October 2026Update

Legacy CRM Card Migration Tool: Migrate to App Cards Before October 2026

HubSpot's new migrate views API lets app developers replace Legacy CRM Cards with App Cards silently, before the October 31, 2026 sunset. Here's how to act now.

April 24, 2026

34 HubSpot Updates, Four Signals: What This Week Actually MeansUpdate

34 HubSpot Updates, Four Signals: What This Week Actually Means

HubSpot shipped 34 updates in 7 days. The real story is 4 signals: AI operators, cleaner data, frictionless UX, connected revenue. What to turn on first.

April 24, 2026

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