What Changed and Why It Matters
HubSpot ships updates constantly, and most of them get buried in release notes nobody reads. We fix that. Every update here is a practical breakdown: what changed, who it affects, and whether you should care.
We don't just report features. We tell you how they fit into your workflows, your reporting, and your day-to-day inside the platform. Whether it's a Marketing Hub redesign or a new Operations Hub integration, you'll know exactly what to do with it.
326 Episodes
Workforce Management in HubSpot Help Desk
HubSpot's new Workforce Management page in Help Desk gives CX managers a real-time view of team availability, coverage gaps, and capacity. Here's what shipped.
August 11, 2026
User Availability Statuses in HubSpot Workflows
HubSpot now lets you trigger workflows from agent Out of Office and Working Hours statuses. Here's what shipped, how to set it up, and who benefits most.
August 11, 2026
193+ New Apps in the HubSpot Marketplace: Q2 2026 Roundup
HubSpot added 193+ new apps and updated 13+ more in Q2 2026. See what shipped, what it means for your stack, and which updates deserve your attention first.
August 11, 2026
Mobile File Property Uploads for HubSpot CRM Records
HubSpot now lets reps attach photos, PDFs, and files to CRM records directly from mobile. No more desktop reconciliation. Here's what shipped and how to use it.
August 11, 2026
Campaign API: Cloning and Asset Type Endpoints
HubSpot's Campaign API now supports cloning and asset type listing. Learn what the four new endpoints do, how to use them, and who should care most.
August 10, 2026
Manual Meeting Sync and Enhanced Meeting Creation in Google Calendar
HubSpot's Sales Extension for Google Calendar now lets you manually sync meetings and set CRM associations at creation. Here's what shipped and how to use it.
August 10, 2026
Product Usage Tracking in HubSpot CS Workspace
HubSpot's new Product Usage Tracking lets CS teams define activation and usage with custom events. See what shipped, how to set it up, and who benefits most.
August 10, 2026
Remove Stored Payment Methods from HubSpot Contact and Company Records
HubSpot now lets you delete stored payment methods directly from contact and company records. No support ticket needed. Here's what shipped and how to use it.
August 10, 2026
Workflow Templates in the HubSpot Marketplace
HubSpot now offers pre-built workflow templates in the Marketplace. Learn what shipped, how to use them, and which teams will save the most setup time.
August 7, 2026
AEO Citation Tracking: Expanded Table, Content Type, and Brand Mention Columns
HubSpot expanded the AEO Citations table with a Content Type column, Brand Mentioned column, and search function. Here's what changed and how to use it.
August 7, 2026
Standardized Marketing Event Property Definitions in HubSpot
HubSpot locked 11 marketing event property definitions on July 23, 2026. Learn what changed, what stays flexible, and how to protect your event integrations.
August 7, 2026
Breeze Assistant Now Builds Agents for You Inside Agent Builder
Breeze Assistant now configures custom AI agents inside HubSpot Agent Builder. Describe what you want in plain language and it handles the setup. Here's how.
August 7, 2026
Agent Builder: HubSpot's New Automation Canvas for Agents and Workflows
HubSpot Agent Builder ships September 2026. Build automations that combine CRM triggers, webhooks, schedules, and AI agents on one canvas. Here's what changed a
August 7, 2026
Agent Hub: One Place to Run Every HubSpot AI Agent
HubSpot Agent Hub lands in public beta September 2026. See every AI agent, activate new ones, and build custom automations from a single dashboard. Here's what
August 7, 2026
Scheduled Prompts in Breeze Assistant
HubSpot Breeze Assistant now runs prompts on a recurring schedule. Get your pipeline check, call prep brief, or account summary waiting before you open HubSpot.
August 7, 2026
Social Content Agent: HubSpot's Smarter Social Post Builder
HubSpot's Social Content Agent replaces the old Social Post Agent with CRM-aware, brand-voice drafts for LinkedIn. Here's what changed and how to get access.
August 6, 2026
Connected Apps: Redesigned Overview and App Owner Management
HubSpot redesigned Connected Apps with tabbed settings and a new app owner feature. Learn what changed, how to set it up, and why every admin should care.
July 31, 2026
Conversation Recap Public Read API: Pull AI Call Summaries Into Any App
HubSpot's Conversation Recap API lets developers pull AI-generated call summaries and action items into any app or pipeline. Here's what shipped and how to use
July 31, 2026
A New Look for the HubSpot Marketing Email Editor
HubSpot's marketing email editor got a visual refresh with a collapsed sidebar, floating tools, and a persistent action bar. Here's what changed and why it matt
July 31, 2026
Associations as Lookup Properties: A New Way to Reference CRM Records
HubSpot Lookup Properties let you reference another CRM record directly inside a property field. Here's what shipped, why it matters, and how to set it up.
July 30, 2026
CX Score: AI-Powered Customer Experience Scoring for Every Ticket
HubSpot CX Score gives support managers an AI-generated 0-100 score on every closed ticket. Learn what it is, how to configure it, and who benefits most.
July 30, 2026
Import Progress Tracking: See Exactly Where Your Import Stands
HubSpot now shows real-time import progress, processing stages, percentage complete, and queue position. Here's what shipped, why it matters, and how to use it.
July 30, 2026
Book Meetings Directly from the Sales Workspace Schedule Tab
HubSpot Sales Pro and Enterprise users can now book meetings directly from the Schedule tab in Sales Workspace. No more tab-switching. Here's how it works.
July 27, 2026
Conversation Routing Fallback to Customer Agent in HubSpot
HubSpot now routes conversations to Customer Agent when no human agents are available. Learn how to configure the fallback and stop missing SLAs.
July 27, 2026
Inline Report Descriptions on HubSpot Dashboards
HubSpot now shows report descriptions directly on dashboard cards. No more hover icons or cluttered text cards. Here's what shipped and how to turn it on.
July 27, 2026
Pipelines API V1 Deprecation: Migrate to V3 Before November 2, 2026
HubSpot's Pipelines API V1 is deprecated November 2, 2026. Learn what breaks, how to migrate to V3, and which integrations to audit before the deadline.
July 27, 2026
Sequence Task Associations: Auto-Link Tasks to Every Related Record
HubSpot sequence tasks now auto-associate with contacts, companies, deals, and more. No manual linking. Here's what shipped, who gets it, and how to use it.
July 27, 2026
Transactional SMS 10DLC Add-On: Send Operational Messages Without the Marketing Overlap
HubSpot's Transactional SMS 10DLC add-on lets you send operational messages separately from marketing SMS. Here's what shipped, why it matters, and how to set i
July 27, 2026
Auto-Association for Activities Now Covers Contracts, Orders, and Marketing Events
HubSpot now lets admins configure auto-association defaults for Contracts, Orders, and Marketing Events. Cleaner activity history, less manual work. Here's how
July 24, 2026
Configurable Social Account Expiration Notifications in HubSpot
HubSpot now lets admins choose exactly who receives social account expiration notifications. Stop spamming executives and start routing alerts to the right huma
July 24, 2026
HubSpot Home Feed: Your New Daily Anchor for What Matters Most
HubSpot's redesigned Home Feed replaces the old widget layout with a prioritized daily brief. Here's what changed, who benefits most, and how to turn it on.
July 24, 2026
Payment Links API: CARD Renamed to CREDIT_OR_DEBIT_CARD
HubSpot's Payment Links API renames CARD to CREDIT_OR_DEBIT_CARD on July 27. If your integration reads or writes paymentMethod, here's exactly what to fix.
July 24, 2026
Agent Builder: Build Custom AI Agents for Your Business in HubSpot
HubSpot Agent Builder lets you build custom AI agents using your own instructions, tools, and CRM data. No code required. Here's what shipped and how to use it.
July 23, 2026
Lead Workflow Rotation Now Supports Round Robin, Balanced, and Random Distribution
HubSpot's lead-based workflows now support Round Robin, Balanced, and Random distribution plus user availability controls. Here's what changed and how to use it
July 23, 2026
Public API for CRM Pipeline Rules in HubSpot
HubSpot's public API for CRM pipeline rules lets you manage stage editing, deal approvals, and backwards movement from any external tool. Here's what shipped an
July 23, 2026
HubSpot Custom Agents Move to Public Beta: What Changes on July 23rd
HubSpot custom agents go to public beta July 23rd with credit-based pricing. Here's what changes, how to set run limits, and what 5 templated agents are being s
July 22, 2026
Social Account Reconnection Now Preserves Access Settings
HubSpot now preserves your social account access settings when you reconnect an expired token. No more accidental 'Everyone' resets. Here's what changed and how
July 22, 2026
WhatsApp in HubSpot Marketing Studio: Unified Campaign Management
HubSpot now lets you connect WhatsApp messages to campaigns in Marketing Studio. See what shipped, why it matters, and how to set it up step by step.
July 22, 2026
Team Email Signature Visibility and Placement in HubSpot Inbox and Help Desk
HubSpot now shows your team email signature while you compose in Inbox and Help Desk. No more duplicate signatures or send-time surprises. Here's what changed.
July 22, 2026
Team Email Signature Improvements in HubSpot
HubSpot's team email signature update adds live preview, profile pictures, meeting links, and a personal/team toggle. Here's what changed and how to use it.
July 22, 2026
Persistent Customer Mapping for HubSpot QBO and Xero Sync
HubSpot now maps CRM records to QuickBooks Online and Xero customers using stable IDs, not emails. Fewer duplicates, fewer failed invoice syncs. Here's how it w
July 22, 2026
Brands Support in HubSpot Quotes: Automatic Logo on Every Buyer Touchpoint
HubSpot now pulls the right brand logo into quotes automatically. Learn how Brands Support in Quotes works, who needs it, and how to set it up step by step.
July 22, 2026
Call Recording Settings per User and Team in HubSpot
HubSpot now lets admins set call recording by user or team, not just globally. Here's what shipped, why it matters for compliance, and how to configure it.
July 22, 2026
Data Sources API for HubSpot Data Studio
HubSpot's new Data Sources API lets developers push CSV, JSON, and tabular data directly into Data Studio without mapping to CRM objects. Here's what shipped an
July 22, 2026
Slack CRM Card Now Shows AI-Generated Conversation Summaries
HubSpot's Slack CRM card now shows AI-generated conversation summaries powered by Breeze. No setup required. Here's what changed and how to use it.
July 22, 2026
Customer Agent Status Property: Track Every AI-to-Human Handoff
HubSpot's new Customer Agent Status property adds four automatic ticket statuses so your team always knows when CA is handling a ticket or waiting on a human.
July 21, 2026
Market Segments: Data-Driven Market Discovery in HubSpot
HubSpot Market Segments uses your closed-won data to automatically identify and define the markets where you win. Here's what shipped, how to use it, and who be
July 21, 2026
Smart Deal Progression: Deal Emails and Next Best Actions
HubSpot's Smart Deal Progression beta adds AI next best actions, context-aware email replies, and sales methodology mapping to your deals index. Here's what shi
July 21, 2026
Breeze Builder: Describe a Custom App, Deploy It to Your Portal
HubSpot Breeze Builder lets you describe a custom app in plain language and deploy it to your portal instantly. No code, no developer. Here's what shipped and h
July 20, 2026
Meetings Calendar in the HubSpot Main Navigation
HubSpot's meetings calendar is now available in the main navigation for all users. See what shipped, how to use it, and why it changes your daily sales workflow
July 20, 2026
Unpublish HubSpot Forms: Take Any Form Offline in Seconds
HubSpot now lets you unpublish any form instantly. Learn what changed, how to do it step by step, and why this keeps your data clean and your portal tidy.
July 20, 2026
User Import Now Updates Existing HubSpot Users
HubSpot user import now updates existing users' seats, teams, permissions, and managers in bulk. Learn what changed, how to use it, and who benefits most.
July 20, 2026
Personalized Product Updates in HubSpot: Find What Matters Faster
HubSpot redesigned its Product Updates page with a personalized Discover feed, fewer tabs, and save notifications. Here's what changed and how to use it.
July 16, 2026
Reply-To Header Support in HubSpot Help Desk and Conversations
HubSpot now reads the Reply-To header in Help Desk and Conversations Inbox to route replies correctly and keep CRM contact records accurate. Here's what changed
July 16, 2026
Report Drilldown Refresh: Explore Your HubSpot Data Faster
HubSpot's report drilldown just got a cleaner design, smarter filters, and a new Drill Into option. Here's what changed, how to use it, and who benefits most.
July 15, 2026
Microsoft Teams Integration Updates: Smarter Notifications and Better Call Logging
HubSpot's Microsoft Teams integration now supports individual user notifications, multi-participant call logging, and seamless admin upgrades. Here's what chang
July 15, 2026
Conditional Property Logic Now Works When Editing Records on Android
HubSpot's Android app now applies conditional property logic when editing CRM records, not just creating them. Here's what changed, who benefits, and how to use
July 15, 2026
Contract Imports: Bring Your Existing Contracts Into HubSpot
HubSpot's Contract Imports update lets Revenue Hub Pro and Enterprise users bulk-import active contracts from any system. Here's what shipped and how to use it.
July 15, 2026
Legacy HubSpot Scoring Property Removal: What to Do Before July 24
HubSpot removes the legacy scoring property on July 24, 2026. Learn what's going away, how to save your rules before they're gone, and what to do next.
July 15, 2026
SSO Now Supports Multiple Identity Providers in One HubSpot Account
HubSpot now supports multiple SSO identity providers in a single account. Learn what changed, how to configure it, and who benefits most from this security upda
July 15, 2026
FileUpload and FileViewer for HubSpot UI Extensions
HubSpot now lets you add file upload and display directly inside UI extension app cards. Here's what FileUpload and FileViewer do, how to use them, and who bene
July 13, 2026
Social Content Agent Beta: HubSpot's Smarter AI Social Writer
HubSpot's Social Content Agent beta replaces generic holiday posts with CRM-informed, brand-voice drafts. Here's what shipped, who can test it, and how to use i
July 13, 2026
ChatGPT Ads Integration Now in HubSpot
HubSpot now connects to ChatGPT Ads. Manage campaigns, track ROI, and enroll contacts in workflows from the same place you run every other ad channel.
July 10, 2026
Data Mirroring Now Includes Activities, Lifecycle Stage, and Lead Status
HubSpot data mirroring now surfaces lifecycle stage, lead status, contact ownership, and marketing activities across connected accounts. Here's what changed and
July 10, 2026
HubSpot @Mention Notifications Now Go to the Right Record
HubSpot @mention notifications now link directly to the exact CRM record where the mention happened. No more wrong redirects. Here's what changed and how to use
July 7, 2026
Use Records Created in a Workflow Later in the Same Workflow
HubSpot now lets you reference records you create mid-workflow in downstream actions. No more splitting automations across two flows. Here's how to use it.
July 7, 2026
Improved CRM Notifications in Email: Full Context Without Leaving Your Inbox
HubSpot's improved CRM notification emails now show full context, clickable record cards, and reply-to-mention support. No more click-through just to understand
July 7, 2026
Breeze AI Powered CTAs in Assign Notification Emails
HubSpot now adds AI-generated CTA buttons to task assignment emails. Learn what shipped, how it works, and how to use it to act faster on every assigned record.
July 2, 2026
Per-Email Tracking Controls in HubSpot Marketing Email
HubSpot now lets you disable open and click tracking per individual marketing email. Learn who it's for, how to set it up, and what it means for your strategy.
July 2, 2026
Associate Companies with a Campaign in HubSpot
HubSpot now lets you link Company records directly to Campaigns. Close the ABM reporting gap and measure campaign impact at the account level. Here's how.
July 1, 2026
Associate Leads with a Campaign in HubSpot
HubSpot now lets you associate Leads with Campaigns directly. Here's what shipped, why it closes a real attribution gap, and how to set it up step by step.
July 1, 2026
Google Performance Max Ad Image Generation in HubSpot
HubSpot now uses Google AI to auto-generate Performance Max ad images from your landing page URL. No resizing, no sourcing. Here's what shipped and how to use i
July 1, 2026
Customer Agent Now Responds to Form Submissions Automatically
HubSpot Customer Agent now auto-replies to inbound form submissions via email. Learn what shipped, how to set it up, and what it means for your support workflow
July 1, 2026
Customer Agent Email Targeting: Control Who Your AI Responds To
HubSpot now lets admins control which contacts Customer Agent responds to on email using existing Lists. Here's what shipped, how to set it up, and who benefits
July 1, 2026
HubSpot's Updated Add to Dashboard Panel: Smarter Report Discovery
HubSpot's updated Add to Dashboard panel now surfaces AI-powered report recommendations and organizes your reports in three clear sections. Here's what changed
July 1, 2026
User Import Now Supports Teams, Seats, and Custom Properties
HubSpot user import now supports teams, seat assignments, managers, job titles, and custom properties. Set up your full team in one bulk import instead of three
July 1, 2026
Control How Custom Events Appear on the Record Timeline
HubSpot now lets you customize how custom events appear on the record timeline: headers, subheaders, property order, and visibility. Here's what changed and how
June 30, 2026
Breeze Assistant Mobile App Is Sunsetting: Move to HubSpot Mobile Now
HubSpot's standalone Breeze Assistant mobile app retires June 30, 2026. Here's what changes, how to move to HubSpot Mobile, and what this means for your AI work
June 30, 2026
Custom Signals in HubSpot Buyer Intent
HubSpot Custom Signals let you define buyer intent triggers in plain language and use them in segments, workflows, and lead scoring. Here's exactly how it works
June 30, 2026
HubSpot's New Theme Is Live: Switch Before August 31 or It Switches for You
HubSpot's new visual theme is live now and becomes the default on August 31, 2026. Learn what changed, how to opt in early, and what's coming next for your port
June 30, 2026
Live Chat Widget Resizing Is Now Visitor-Controlled in HubSpot
HubSpot visitors can now resize the live chat widget by dragging or toggling views. See what shipped, who benefits most, and how to get more from Customer Agent
June 30, 2026
Set Expiration Dates and Limit Checkouts on Payment Links
HubSpot now lets you auto-expire payment links by date or checkout count. Learn how to use the new settings, who benefits most, and what changes in your revenue
June 30, 2026
Unified Marketing Asset Management: One Tab for Everything
HubSpot's Unified Marketing Asset Management puts emails, pages, forms, workflows, and CTAs in one searchable table. Here's what shipped and how to use it.
June 30, 2026
Webhook Data Sources in HubSpot Data Studio
HubSpot's Webhook Data Sources let any system push JSON data into Data Studio in real time. No connector needed. Here's what shipped, how to set it up, and who
June 30, 2026
Claude Connector Now Creates Quotes and Reads Revenue Data
HubSpot's Claude connector now builds CPQ-compliant quotes and reads revenue data. Learn what shipped, how to enable it, and who benefits most in Revenue Hub.
June 29, 2026
Instagram DM File Attachments Now Available in HubSpot Social Inbox
HubSpot now lets you send images, PDFs, audio, and video in Instagram DMs from Social Inbox. No more app-switching. Here's what shipped and how to use it.
June 26, 2026
Real-Time Table Updates in the HubSpot CRM
HubSpot now updates property data live on every index and record page. No more manual refreshes. Here's what shipped, how it works, and who benefits most.
June 26, 2026
View All Properties Panel on the Activity Timeline
HubSpot now shows all custom properties for tasks, calls, and meetings directly on the activity timeline. No more leaving the record to find what you need.
June 26, 2026
Omnichannel Waitlist: Automatic Ticket Queuing for Busy Support Teams
HubSpot's Omnichannel Waitlist automatically holds and prioritizes tickets when your team is at capacity. Learn what shipped, how to configure it, and who benef
June 25, 2026
Workflow Enrollments Survive Record Merges in HubSpot
HubSpot now keeps your primary record enrolled in active workflows after a merge. No more broken automations from routine CRM cleanup. Here's what changed and h
June 25, 2026
Customer Agent Status Property: See Every AI Handoff at a Glance
HubSpot's new Customer Agent Status property shows exactly where every AI-to-human handoff stands. Learn what shipped, how to use it, and who benefits most.
June 25, 2026
Eventbrite Image Sync: HubSpot Marketing Events Just Got Cleaner
HubSpot now auto-syncs Eventbrite event images into marketing event records. No more manual uploads. Here's what changed, how to use it, and who benefits most.
June 25, 2026
Customer Agent Segments: One Agent, Every Audience
HubSpot Customer Agent Segments lets one AI agent serve different audiences with tailored knowledge. Learn what shipped, how to set it up, and who benefits most
June 25, 2026
HubSpot Dashboard Settings Panel: All Controls in One Place
HubSpot's new Dashboard Settings Panel puts name, owner, access, tags, and more into one gear-icon panel. Here's what changed and how to use it fast.
June 24, 2026
Forms Analyze Tab: Built-In Reports and AI Insights for Every HubSpot Account
HubSpot's Forms Analyze tab now includes 8 built-in reports and AI-powered insights available to all hubs and tiers. Here's what shipped and how to use it.
June 24, 2026
Prospecting Agent Now Suggests Contacts from Seamless.AI
HubSpot's Prospecting Agent now pulls net-new contacts from Seamless.AI that match your personas. Here's what shipped, how to use it, and who benefits most.
June 24, 2026
HubSpot Actions Library: Pre-Built CRM and Shopify Actions for Customer Agent
HubSpot's new Actions Library gives Customer Agent pre-built CRM and Shopify actions. No API proxies needed. Here's what shipped, why it matters, and how to use
June 23, 2026
Pivot Table Column Freezing Now On by Default in HubSpot
HubSpot now freezes pivot table columns by default. Learn what changed, why it matters for your reporting, and how to use it across every hub and tier.
June 23, 2026
Prospecting Agent Now Available on All Paid HubSpot Hubs
HubSpot Prospecting Agent is now available to every paid hub, Starter through Enterprise. Learn what changed, who benefits, and how to set it up today.
June 23, 2026
Activity Auto-Associations for App Objects in HubSpot
HubSpot now lets admins configure activity auto-association settings for app objects. Stop losing interaction history across connected app records. Here's how t
June 22, 2026
Centralized Data Model Management in HubSpot
HubSpot's new Centralized Data Model view puts every object, property, association, and conditional logic setting in one place. Here's what shipped and how to u
June 22, 2026
Close a Chat and Keep the Ticket Open in Help Desk
HubSpot now lets support reps end a live chat while keeping the ticket open in help desk. Learn what shipped, how to use it, and who benefits most.
June 22, 2026
Knowledge Vault Permissions: Granular Access Control for AI Agents
HubSpot now lets you set Manage and Use permissions on every knowledge vault. Learn what shipped, how to configure it, and who benefits most in your portal.
June 22, 2026
Notetaker with Smart Deal Progression: HubSpot's AI Sales Assistant
HubSpot's Notetaker with Smart Deal Progression now shares conversation recordings externally, translates summaries by user, and shifts recorded meetings off Ca
June 22, 2026
Folders for Help Desk Views: Organize Your Sidebar Fast
HubSpot now lets Service Hub Pro and Enterprise teams group help desk views into folders. Learn what shipped, how to set it up, and who benefits most.
June 18, 2026
Selective Sync for Salesforce Objects: Filter What Enters HubSpot
HubSpot's selective sync for Salesforce lets you filter which objects enter your CRM. Learn what shipped, how to set it up, and who benefits most.
June 18, 2026
Automated Sales Tax on HubSpot Quotes: Real-Time Accuracy
HubSpot now calculates sales tax on quotes in real-time by address and tax category. Here's what changed, how to set it up, and who benefits most.
June 17, 2026
AI Video Ad Generator: HubSpot Wants Your Feedback
HubSpot is recruiting 5-10 marketers to test an experimental AI video ad generator for YouTube and LinkedIn. Here's what it is, who qualifies, and whether to ap
June 17, 2026
Revert Single Properties in HubSpot: Fix Data Mistakes Fast
HubSpot now lets you revert a single property value straight from the history table. No exports, no imports, no workflow. Here's what changed and how to use it.
June 16, 2026
In-Person AI Meeting Notetaker: HubSpot's Field Sales Update
HubSpot's In-Person AI Meeting Notetaker lets iOS field reps capture voice, auto-generate summaries, and kill manual admin. Here's what changed and what to do b
June 16, 2026
Customizable Analyze Tabs: Your Dashboard, Your Way
HubSpot's Analyze tabs are now fully customizable. Swap dashboards, add reports, and stop switching tools. Here's what changed and how to set it up fast.
June 16, 2026
AEO Blog Post Generator: Turn Recommendations Into Content Fast
HubSpot's Content Agent now generates AEO-optimized blog posts directly from recommendations. Learn what changed, how to use it, and who benefits most.
June 16, 2026
Connected CPQ, Billing, and Payments: HubSpot's Quote-to-Cash Overhaul
HubSpot's Connected CPQ, Billing, and Payments beta automates invoicing, billing schedules, and payment collection from a single accepted quote. Here's what cha
June 16, 2026
Customer Agent Payment Links: Close Deals Inside the Chat
HubSpot's Customer Agent can now send payment links inside any chat, email, or WhatsApp thread. Here's what changed, how to set it up, and who benefits most.
June 16, 2026
Find Invoices Action: Customer Agent Now Handles Billing Questions
HubSpot's Customer Agent can now find, explain, and send invoices inside any conversation. Learn what the Find Invoices action does and how to set it up fast.
June 16, 2026
Flexible Stage Ordering for Journey and Funnel Reports
HubSpot now supports property-based stage definitions and flexible ordering in journey and funnel reports. Here's what shipped, how to use it, and who benefits
June 16, 2026
Commerce Hub Billing Portal: Let Buyers Manage Their Own Billing
HubSpot's Commerce Hub Billing Portal lets buyers view subscriptions, pay invoices, and update payment methods without contacting your team. Here's how to set i
June 15, 2026
HubSpot Agent for Copilot: Your CRM Data Inside Microsoft 365
HubSpot Agent for Copilot lets you query your CRM and take action inside Microsoft 365 Copilot. Here's what it is, how to set it up, and who benefits most.
June 15, 2026
HubSpot Brand Settings Redesigned: Meet Brand Knowledge
HubSpot redesigned Brand settings into three focused sections: Brand Kit, Brand Voice, and Brand Knowledge. Here's what changed and why it matters for AI conten
June 15, 2026
HubSpot Brand Voice Now Learns From Your Own Content
HubSpot Brand Voice now trains on your real blog posts and emails to match your tone, sentence structure, and style. Here's what shipped and how to use it.
June 15, 2026
Support Macros: One Click to Reply, Update, and Move On
HubSpot Support Macros let service reps send a reply and update ticket properties in one click. Here's what shipped, how to set it up, and who benefits most.
June 15, 2026
Manage Prospecting Agent Enrollments from the CRM
HubSpot's Prospecting Agent enrollments now live inside your CRM contact and company views. See who's enrolled, prioritize targets, and act without switching ap
June 15, 2026
Smart Deal Progression: AI-Powered Deal Emails and Next Best Actions
HubSpot's Smart Deal Progression beta adds AI deal recommendations, Gmail context, and stalled deal alerts to Sales Hub Pro and Enterprise. Here's what shipped.
June 15, 2026
WhatsApp Home: HubSpot's Command Center for Templates and Reporting
HubSpot's WhatsApp Home gives Marketing and Service Hub Pro/Enterprise teams a dedicated space to manage templates, filter by team or WABA, send directly, and track delivery, engagement, opt-outs, and errors.
June 15, 2026
HubSpot Just Handed You The Remote Control: The June 2026 Updates That Put Humans Back In Charge
HubSpot's June 2026 updates hand control back to humans: personalized navigation, a streamlined index page, one-click property actions, and a July 31 Notetaker deadline you can't miss.
June 13, 2026
AEO Blog Post Generator: Turn Recommendations Into Content Fast
HubSpot's AEO tool now generates full blog posts from visibility recommendations. Here's what changed, how it works, and who benefits most from this beta.
June 12, 2026
Connected CPQ, Billing, and Payments: HubSpot's Quote-to-Cash Beta
HubSpot's Connected CPQ, Billing, and Payments beta automates the full quote-to-cash cycle. Here's what it does, who gets it, and how to enable it safely.
June 12, 2026
Marketing Control Center: HubSpot's AI-Powered Marketing Brain
HubSpot's Marketing Control Center gives marketers a single home base for AI-powered analysis, scheduled prompts, and actionable recommendations. Here's what it
June 12, 2026
Personalized Navigation: HubSpot Finally Lets You Customize the Left Menu
HubSpot's Personalized Navigation lets you pin, reorder, and remove items from the left menu. Here's what changed, how to set it up, and who benefits most.
June 11, 2026
Customer Agent Test as a Contact: Smarter AI Testing in HubSpot
HubSpot's Customer Agent now lets you test as a specific CRM contact. See how personalization, segments, and lead flows respond to real customer profiles.
June 10, 2026
Dashboard PDF Exports Now Match What You See on Screen
HubSpot's updated PDF export now preserves your full dashboard layout, charts, filters, and titles. Here's what changed, why it matters, and how to use it.
June 10, 2026
Predicted Email Engagement in Segments: Know Before You Send
HubSpot now predicts email engagement by segment before you send. See High, Medium, Low, or Unknown scores in the segment overview and stop guessing who will op
June 10, 2026
Updated SDKs for Date-Based API Versioning in HubSpot
HubSpot's updated SDKs now support date-based API versioning across PHP, Java, Ruby, Go, TypeScript, and Python. Here's what changed and why developers should c
June 10, 2026
Affirm and Klarna Are Coming to HubSpot Checkout
HubSpot is adding Affirm and Klarna as buy-now-pay-later options at checkout. Learn how the fees work, how to enable it, and who benefits most.
June 9, 2026
Breeze Assistant Now Lives Inside the CRM Email Composer
HubSpot's Breeze Assistant is now built into the CRM Email Composer. Type '/' or click the toolbar to generate and refine emails inline. Here's how to use it.
June 9, 2026
Updated Dashboard Navigation in HubSpot
HubSpot's updated dashboard switcher adds categorized tabs and search so you find the right dashboard faster. Here's what changed and how to use it.
June 9, 2026
Breeze Assistant Now Builds Charts From Conversation
HubSpot Breeze Assistant now generates charts and graphs from plain-language requests. Blend CRM data with external sources and refine visuals in real time.
June 8, 2026
HubSpot Capital: Financing for Commerce Hub Payments Customers
HubSpot Capital lets Commerce Hub payments customers in the US and UK apply for working capital financing inside HubSpot. Here's what it is and how to use it.
June 8, 2026
Manage Stage Calculated Properties by Pipeline
HubSpot now lets you control which pipelines generate stage calculated properties. Stop property bloat and stay under the 4,500 limit. Here's how to use it.
June 8, 2026
Prioritize Invoices With Breeze: AI-Ranked Collection for HubSpot
HubSpot's Breeze can now rank your open invoices by revenue impact and draft personalized collection emails. Here's what it does and how to use it today.
June 8, 2026
Property Context Menu on Records: Quick Actions From Any Property
HubSpot's new property context menu puts copy, history, and action shortcuts one click away on any record. Here's what shipped and how to use it today.
June 8, 2026
Customer Agent Just Got a Promotion: The HubSpot Update Story You Can't Miss This Week
HubSpot shipped 21 updates this week. The story: Customer Agent can now send payment links, find invoices, and personalize by segment. Plus Universal Record Page, Connected CPQ, and the July 31 meeting reporting change you need to act on.
June 5, 2026
Node 18.x and 20.x Deprecated for Chatflows Custom Code
HubSpot deprecates Node 18.x and 20.x for Chatflows custom code snippets on July 13, 2026. Learn how to migrate to Node 24.x before the deadline.
June 5, 2026
Price Books Are Here: Centralized Pricing for Deals and Quotes
HubSpot Price Books let RevOps teams define, manage, and apply structured pricing across deals and quotes. Here's what changed, how to set it up, and who needs
June 5, 2026
Universal Record Page Beta: A Faster, Cleaner Way to Work With Records
HubSpot's Universal Record Page opens contacts, companies, deals, and tickets as a full-screen overlay. Here's what changed, who gets it, and how to use it.
June 5, 2026
Archive Property Options in HubSpot CRM
HubSpot now lets you hide individual dropdown, checkbox, and radio select options without deleting records. Here's what changed and how to use it today.
June 4, 2026
Better Meeting Reporting: HubSpot Fixes the Call vs. Meeting Confusion
HubSpot is ending duplicate Call and Meeting records for Notetaker and video meetings. Here's what changes July 31, 2026 and exactly how to prepare now.
June 4, 2026
Breeze Assistant Now Shows Suggested Actions Inside Global Search
HubSpot's Breeze Assistant now surfaces contact summaries and suggested next actions directly in Global Search. Here's what it does and how to use it.
June 4, 2026
Pipeline Rules for Contacts and Companies
HubSpot now lets you set pipeline rules for contact and company lifecycle stages. Learn what changed, how to configure it, and why your data quality depends on
June 4, 2026
Live Chat Off-Hours Messaging: Capture Visitor Messages Anytime
HubSpot Live Chat now lets visitors send messages when your team is away or outside business hours. Here's what changed, why it matters, and how to turn it on.
June 3, 2026
Marketing Studio Chat: Plan Campaigns With AI Inside HubSpot
HubSpot Marketing Studio now lets you chat to plan campaigns, get asset suggestions, and generate emails, blogs, and social posts without leaving your canvas.
June 2, 2026
Help Desk Email Sending Now Locked to Service Users Only
HubSpot now blocks non-Service users from sending emails from Help Desk addresses. Learn what changed, who it affects, and how to configure it correctly.
June 2, 2026
Agentic Automation Builder: Workflows, AI Agents, One Canvas
HubSpot's Agentic Automation Builder combines workflows and AI Agents on one visual canvas. Here's what it does, who it's for, and how to start building.
June 2, 2026
Content Recommendations for Emails: HubSpot's Built-In Email Coach
HubSpot's Content Recommendations for emails analyzes your past sends and peer benchmarks to surface ready-to-apply fixes. Here's what changed and how to use it
June 2, 2026
HubSpot Notification Emails Redesigned: Cleaner, Darker, More Actionable
HubSpot redesigned its notification emails with cleaner layouts, dark mode support, and clearer next steps. Here's what changed, who it affects, and how to use
June 1, 2026
Report Drilldown Refresh: Faster Answers Inside Every HubSpot Report
HubSpot's Report Drilldown Refresh ships July 1, 2026. See what changed, how to use the new Group By and Drill Into options, and who benefits most.
June 1, 2026
Custom Metrics on Global Home: Your KPIs the Moment You Log In
HubSpot's Custom Metrics on Global Home puts your key KPIs front and center the moment you log in. Learn what shipped, how to set it up, and who benefits most.
May 28, 2026
Customer Agent Suggested Questions: Smarter Chat Prompts
HubSpot's Customer Agent now shows suggested questions inside the chat widget at the right moment. Here's what changed, why it matters, and how to use it.
May 28, 2026
Email Templates and Snippets: Core Seats Get Full Access
HubSpot core seat users now have full access to email templates and snippets. No paid seat required. Here's what changed, how to use it, and who benefits most.
May 28, 2026
Recording and Transcription Settings: One Place to Run It All
HubSpot's new Recording & Transcription settings page gives admins one place to configure call recording, Notetaker, and video integrations. Here's what changed
May 28, 2026
Updated Conversation Summaries for Calls and Meetings
HubSpot's updated AI conversation summaries give reps one structured place to review calls and meetings, with editable notes, persona templates, and Breeze Q&A.
May 28, 2026
Date and Datetime Properties Now Work in Conditional Property Logic
HubSpot now lets date and datetime properties trigger conditional property logic. See which fields to show or require based on real dates in your CRM records.
May 27, 2026
HubSpot Agent CLI: Run AI Agents on Your HubSpot Data
HubSpot Agent CLI brings your CRM data into Claude Code, Claude Cowork, and OpenAI Codex so AI agents can automate scheduled and bulk HubSpot tasks for you.
May 27, 2026
Quote Template Migration Tool: Move Legacy Quotes to Commerce Hub Fast
HubSpot's new Quote Template Migration Tool lets admins move standard legacy quote templates to Commerce Hub in one flow. Here's what it does and how to use it.
May 27, 2026
Streamlined CRM Index Page and Board View Update
HubSpot's CRM index page now loads faster, looks cleaner, and puts pipeline controls front and center. Here's what changed and how to use it in your portal.
May 27, 2026
AI Gibberish Detection Now Filters Spam Across All Form Text Fields
HubSpot's improved AI gibberish detection now filters spam across all text fields in form submissions. Here's what changed, how to turn it on, and what it means
May 26, 2026
Breeze Assistant on Mobile: Meeting Prep, File Uploads, and Suggested Prompts
HubSpot's Breeze Assistant on mobile now preps your meetings, reads your files, and surfaces smart prompts. Here's what shipped and how to use it on iOS and And
May 26, 2026
Sales Documents Tool Locked to Paid Plans Starting May 22
HubSpot's Sales Documents tool now requires a paid subscription. Learn what changed, what free users still have, and how to keep your sales motion running.
May 26, 2026
Slack Link Previews for HubSpot: Control What Your Team Sees
HubSpot's Slack app now lets you control which CRM properties appear in link previews and edit records inline without leaving the conversation. Here's how.
May 25, 2026
SurveyMonkey Surveys Now Auto-Attribute to HubSpot Contacts
HubSpot now auto-attributes SurveyMonkey responses to contact records via a custom URL variable. No extra email field needed. Here's how to set it up.
May 25, 2026
Google Drive App for HubSpot: Files, Folders, and Breeze Summaries on Every Record
HubSpot's Google Drive app (public beta) connects Drive files to any CRM record, generates Breeze AI summaries, and automates file management with workflows.
May 25, 2026
Website Revisit Notifications Are Moving to Email Only
HubSpot removed in-app revisit notifications for contacts and companies. Learn what changed, how to reconfigure your alerts, and what this means for your workfl
May 25, 2026
Notetaker with Smart Deal Progression: AI-Powered Post-Call CRM Updates
HubSpot's Notetaker with Smart Deal Progression auto-suggests CRM updates, next steps, and follow-up emails after every call. Here's what it does and how to use
May 25, 2026
Duplicate Similarity Score: See Why HubSpot Flagged That Match
HubSpot's new Duplicate Similarity Score shows exactly why a record was flagged and lets you filter by threshold. Here's what changed and how to use it.
May 25, 2026
Centralized Sharing Management for Reports and Dashboards
HubSpot's new centralized sharing management lets admins find, fix, and bulk-update broken report and dashboard shares in one place. Here's how to use it.
May 25, 2026
Breeze Ate the Show: What HubSpot's Twenty-Eight May 22 Updates Are Telling Every Admin
HubSpot shipped 28 updates the week of May 22, 2026. Eight live inside Breeze Assistant. Here's the pattern that ate the live show, and what to do this week.
May 22, 2026
Breeze Assistant Clarifying Questions: Smarter AI Context
HubSpot's Breeze Assistant now asks focused clarifying questions before answering. Learn what changed, how it works, and who benefits most from this AI update.
May 22, 2026
Inline Association Table: Save Views, Filters, and Sorts on CRM Index Pages
HubSpot's Inline Association Table now lets you save column selections, sorts, and filters to your CRM index views. Here's what changed and how to use it.
May 22, 2026
useCrmSearch Hook: Run CRM Searches Inside UI Extensions
HubSpot's useCrmSearch hook lets you run live CRM searches inside UI extensions. Learn what it does, how it works, and who should build with it first.
May 22, 2026
Custom-Coded Modules for HubSpot Quotes
HubSpot now lets developers and admins embed custom React modules directly into quote templates. Here's what it does, who needs it, and how to build one today.
May 21, 2026
Breeze Canvas: Draft and Refine Emails in a Dedicated Workspace
HubSpot Breeze Canvas gives you a persistent email workspace inside Breeze Assistant. Draft, iterate, version, and send without losing context. Here's how to us
May 20, 2026
Buying Groups: Visualize Every Stakeholder in a Complex Sale
HubSpot Buying Groups let Sales Hub Professional teams visualize every decision-maker and map parent-child company structure. Here's what it is and how to use i
May 20, 2026
Simplified User Creation and Invite Flow in HubSpot
HubSpot's new single-page user invite flow lets you add a user, assign a seat, and set permissions in one step. Here's what changed and how to use it fast.
May 20, 2026
TikTok Lead Syncing: Instant Forms Land Directly in HubSpot
HubSpot now syncs TikTok Instant Form leads directly into your CRM in real time. Learn what changed, how to set it up, and how to build speed-to-lead workflows.
May 20, 2026
Stage Calculated Properties Now Available for Custom Objects
HubSpot now gives custom objects the same six stage calculated properties that deals and tickets have had for years. Here's what changed and how to use it.
May 18, 2026
Onboarding Plans: Structured Customer Success Projects in HubSpot
HubSpot Onboarding Plans gives Service Hub Pro and Enterprise teams structured tasks, milestones, and reporting to run repeatable customer onboarding inside Hub
May 16, 2026
The Silos Are Crumbling: What HubSpot's May 2026 Updates Are Actually Telling You
HubSpot's May 2026 updates are quietly dissolving the marketing-sales-service wall. Marketing Research Agent, Breeze, GPT Image 2.0, Onboarding Plans and more.
May 15, 2026
Payment Links API: Programmatic Commerce Inside HubSpot
HubSpot's Payment Links API lets developers create, retrieve, and manage payment links via code. Here's what it does, how to use it, and who benefits most.
May 15, 2026
Custom Refund Reasons in HubSpot Payments
HubSpot now lets you create custom refund reasons in Payments. Track why refunds happen, spot patterns, and reduce revenue loss. Here's how to set it up.
May 14, 2026
Help Desk Routing Rules: Route Tickets Into a Workflow
HubSpot now lets you route Help Desk tickets directly into an assignment workflow. Cut workarounds, handle complex routing, and own every decision. Here's how.
May 14, 2026
Mobile List Views Now Mirror Your Desktop Table Views
HubSpot mobile list views now display the same properties as your desktop table view, up to 20 columns. Here's what changed and how to use it today.
May 13, 2026
Personalization Tokens Now Work in Chatflow Welcome Messages
HubSpot now supports personalization tokens in rules-based chatflow welcome messages. Greet recognized visitors by name using CRM data from the first word.
May 13, 2026
Breeze Assistant Now Answers Your Campaign Questions Directly
Breeze Assistant now answers questions about campaign goals, performance, assets, and budget inside HubSpot. No more tab-switching. Here's what changed and how
May 12, 2026
HubSpot Sunsets the Segments Intro Page and AI Segment Suggestions
HubSpot is sunsetting the Segments Intro page and AI Segment Suggestions on May 22, 2026. Here's what disappears, what stays, and how to keep segmenting.
May 12, 2026
Marketing Research Agent: HubSpot's AI Analyst for Your Marketing Data
HubSpot's Marketing Research Agent analyzes your reporting data and surfaces actionable recommendations. Here's what it is, how to use it, and who needs it most
May 12, 2026
Nested Teams Now Selectable for Default Team Email in Help Desk
HubSpot now lets admins set default team email addresses for nested teams in Help Desk. Here's what changed, why it matters, and how to configure it today.
May 12, 2026
GPT Image 2.0 Is Now Powering HubSpot's AI Image Generator
HubSpot's AI image generator now runs on GPT Image 2.0. Get better prompt accuracy, readable text in images, and brand-matched visuals inside Content Hub.
May 11, 2026
HubSpot Customer Portal Gets a CMS-Powered Redesign
HubSpot's Customer Portal just moved to HubSpot CMS with a refreshed design, better search, and full conversation visibility. Here's what changed and how to mig
May 11, 2026
Mobile Conversations Inbox Goes Fully Native on iOS and Android
HubSpot's mobile Conversations Inbox is migrating to fully native iOS and Android code. Faster loading, smoother scrolling, and Google Play compliance by May 20
May 10, 2026
Solutions Partners Can Now Share Reusable Dashboard Templates
HubSpot Solutions Partners can now share reusable dashboard templates via a public link. Recipient portals auto-populate with their own data. Here's how it work
May 8, 2026
HubSpot Now Recommends Objects for Spreadsheet App Data Sync
HubSpot now auto-recommends which CRM object to map your Airtable, Smartsheet, Notion, Monday.com, or Kintone data to. Save setup time and stop data landing in
May 8, 2026
HubSpot Auto-Unspam: Real Replies Now Surface Automatically
HubSpot now evaluates each message individually and moves real replies out of spam automatically. Here's what changed, why it matters, and how to use it.
May 8, 2026
Association Actions Now Support Marketing and Commerce Objects
HubSpot now supports association actions in workflows for Invoices, Orders, Subscriptions, Campaigns, and more. Here's what changed and how to use it.
May 8, 2026
Sales Workspace Updated: Native CRM Index Pages Replace Custom Tabs
HubSpot's Sales Workspace now runs on native CRM index pages. One setup, one interface, no more duplicate config. Here's what changed and how to use it.
May 8, 2026
PDF Attachments in Customer Agent Conversations
HubSpot Customer Agent now accepts PDF attachments up to 10MB in chat. Learn what changed, why it matters, and how to set your team up to use it today.
May 8, 2026
22 HubSpot Updates, Three Sleepers HubSpot Didn't Tag Major
HubSpot shipped 22 updates this week. Only one got a Major Update banner. Here are the three sleepers that should have, and what to do about them.
May 8, 2026
HubSpot Tasks App Refresh: Full CRM Object Experience Now Live
HubSpot's Tasks app now works like every other CRM object. Get multiple views, richer filtering, and flexible organization. Here's what changed and how to use i
May 7, 2026
Customer Agent Now Supports Multiple Brands in One Portal
HubSpot's Customer Agent now supports multiple brands in a single portal. Learn how it works, what the Brands Add-on requires, and who needs this most.
May 7, 2026
Activity Timeline Visual Updates and New Filters
HubSpot's activity timeline now shows pinned and overdue activity visuals plus new filters by direction, ownership, and timeframe. Here's what changed and why i
May 7, 2026
Breeze Agents: Asana MCP Server v2
HubSpot updated the Asana MCP Server for Breeze Agents. Learn what changed, how to reconnect, and how this makes AI agents faster and more useful across your st
May 7, 2026
Customer Agent for Calling Can Now Read and Edit Contact Properties
HubSpot Customer Agent for calling can now read and edit contact properties during live voice calls. Here's what it does, how to set it up, and who should care.
May 7, 2026
HubSpot Marketplace Listing and Certification Requirements Updated
HubSpot updated its Marketplace listing and certification requirements. Starting November 2, 2026, legacy app versions won't be approved. Here's what changed an
May 7, 2026
Ticket Capacity Limits Come to Service Hub Pro
HubSpot now lets Service Hub Pro teams set per-agent ticket limits with smart routing rules. Here's what shipped, why it matters, and how to configure it today.
May 7, 2026
Password Protection on HubSpot Quotes
HubSpot now lets sellers password-protect quotes before buyers view them. Learn how to configure it, what it doesn't cover, and who needs it most.
May 6, 2026
Conversation Volume Estimation for Customer Agent
HubSpot now shows predicted conversation volume as you configure Customer Agent. See what it does, why it matters, and how to use it before you go live.
May 6, 2026
Updated Report Quick Edit and Filter Interface on Dashboards
HubSpot refreshed the report quick edit and filter interface on dashboards. Here's what changed, why it matters, and how to use the cleaner experience faster.
May 6, 2026
Domain Crawler for Imported URLs in Customer Agent
HubSpot's new domain crawler lets Customer Agent auto-import up to 5,000 pages from your site with path filters and weekly refresh. Here's what it does and how
May 6, 2026
NetSuite Deal Sync Is Now Faster and More Reliable
HubSpot's NetSuite app now syncs opportunity and deal data faster with less API overhead. Here's what changed, who it helps, and how to get it.
May 6, 2026
Subscription Event Data Now Available in HubSpot's Report Builder
HubSpot now lets Marketing Pro and Enterprise users analyze subscription events in the Custom Report Builder. Track opt changes, sources, and status over time.
May 5, 2026
Email Quality Checks: AI Review Built Into HubSpot's Email Editor
HubSpot's Email Quality Checks scan every email for typos, spam triggers, broken links, token fallbacks, and AI inbox summaries before you hit send. Here's how
May 5, 2026
Subscription Event Data Now Available in HubSpot's Report Builder
HubSpot now lets Marketing Hub Pro and Enterprise users report on subscription events. Track opt-ins, opt-outs, and sources inside Custom Report Builder.
May 5, 2026
New Folder Tree View in HubSpot File Manager
HubSpot's new folder tree view brings drag-and-drop, marquee select, and a collapsible sidebar to File Manager. Here's what changed and how to use it.
May 4, 2026
Help Desk Board Layout Redesign: What Changed and Why It Matters
HubSpot redesigned the Help Desk board to match the CRM board experience. Real-time updates, customizable cards, and bulk actions are now live for Service Hub P
May 4, 2026
TikTok Ad Conversion Events Now Connect to HubSpot CRM
HubSpot now sends CRM conversion data to TikTok via the Events API. Learn what it does, how to set it up, and why it improves your ad targeting fast.
May 4, 2026
IVR Call Routing Now Available for Sales and Service Pro
HubSpot IVR menus are now available at the Professional tier. Set up voice and keypad call routing in Sales Hub and Service Hub Pro without upgrading to Enterpr
May 1, 2026
Prospecting Agent Buying Signals: Find and Reach In-Market Accounts Automatically
HubSpot's Prospecting Agent now detects buying signals, sources contacts via ZoomInfo or Apollo, and drafts outreach automatically. Here's what changed and how
May 1, 2026
23 HubSpot Updates, Three Buckets: What May 1 Means for Your Portal
HubSpot shipped 23 updates this week. Here's the three-bucket read: smarter CRM, cleaner data, connected commerce. Plus two sunsets you can't ignore.
May 1, 2026
HubSpot Quote Signature Reassignment: Let Buyers Route Their Own Deals
HubSpot's new E-Signature Reassignment lets quote recipients delegate signing to the right stakeholder without the rep resending. Here's how to set it up.
April 29, 2026
Reddit in HubSpot: Publish, Engage, and Track from One Place
HubSpot now lets Marketing Hub Pro and Enterprise users publish to Reddit, reply to comments, and track post performance inside the Social tool. Here's how to u
April 29, 2026
HubSpot Sunsets Legacy Channel Routing in Customer Agent
HubSpot is auto-migrating legacy channel-level handoff routing to Global Handoff on April 27, 2026. Here's who's affected, what breaks, and exactly how to fix i
April 29, 2026
HubSpot Sunsets Customer Agent Fallback Routing in Rule Based Bots
HubSpot is removing Customer Agent fallback routing from Rule Based Bots on April 27, 2026. Here's what changes, who's affected, and exactly how to fix it fast.
April 29, 2026
Multiple Stored Payment Methods: Charge the Right Card Every Time
HubSpot now lets contacts store multiple payment methods. Charge the right card or bank account on every invoice and subscription without friction or errors.
April 28, 2026
Record External Payments in HubSpot Without a Payment Processor
HubSpot now lets you manually record external payments without Stripe or HubSpot Payments. Track cash, checks, and wire transfers inside your CRM. Here's how.
April 28, 2026
Breeze Assistant in Slack: Ask Your CRM Without Leaving the Conversation
HubSpot's Breeze Assistant is now in Slack. Ask CRM questions, get deal summaries, create tasks, and prep for meetings with a simple @-mention. Here's how it wo
April 26, 2026
Prospecting Agent Daily Digest: Never Miss a Draft Again
HubSpot's Prospecting Agent Daily Digest emails pending outreach drafts to your inbox at 9 AM. Here's what it does, how to use it, and who benefits most.
April 24, 2026
Breeze Assistant Projects: Grouped Workspaces for Smarter AI Chats
HubSpot's Breeze Assistant now supports Projects, letting you group related chats with shared instructions and knowledge so AI stays consistent across your work
April 24, 2026
Associate Custom Objects with Campaigns in HubSpot
HubSpot now lets Enterprise portals associate custom object records with Campaigns. Here's what changed, how to set it up, and what it means for your strategy.
April 24, 2026
Data Agent Optional Tokens: Run Prompts with Incomplete Records
HubSpot Data Agent now lets you mark prompt tokens as optional or required. Run AI enrichment on incomplete records without wasting credits or breaking automati
April 24, 2026
Invoice to Project Associations: Link Billing to Work in HubSpot
HubSpot now lets you link invoices and projects in both directions. See what changed, how to set it up, and which teams get the most value from this update.
April 24, 2026
AEO in Marketing Hub: Track Your Brand in AI Search
HubSpot's new AEO tool tracks your brand across ChatGPT, Perplexity, and Gemini, then connects gaps to content tools you already use. Here's what it does and ho
April 24, 2026
Board View Cards Now Show Richer Activity Details
HubSpot board view cards now show rich activity details and flag records with no upcoming activity. Learn what changed, why it matters, and how to use it.
April 24, 2026
Legacy CRM Card Migration Tool: Migrate to App Cards Before October 2026
HubSpot's new migrate views API lets app developers replace Legacy CRM Cards with App Cards silently, before the October 31, 2026 sunset. Here's how to act now.
April 24, 2026
34 HubSpot Updates, Four Signals: What This Week Actually Means
HubSpot shipped 34 updates in 7 days. The real story is 4 signals: AI operators, cleaner data, frictionless UX, connected revenue. What to turn on first.
April 24, 2026
Legacy Public App Creation Is Being Sunset: What Developers Need to Know
HubSpot is ending new legacy public app creation on May 26 or June 23, 2026. Learn what changes, what's safe, and how to start building on the Projects platform
April 23, 2026
URL Properties Now Support Link Text in HubSpot
HubSpot URL properties now display readable link text instead of raw URLs. Learn what changed, how to set it up, and why your CRM records will be cleaner.
April 23, 2026
Audit Logs Now Track Conditional Property Logic Changes
HubSpot now logs every change to conditional property logic rules. Admins can see who changed what and when. Here's what it means for your portal governance.
April 22, 2026
Create Calculation Properties Using Breeze AI
HubSpot Breeze now writes calculated property formulas from plain English. Here's what shipped, who it helps most, and how to use it in your portal today.
April 22, 2026
Customize Confirmation Emails on HubSpot Meeting Scheduling Pages
HubSpot now lets you customize the confirmation email sent after a meeting is booked. Learn what changed, how to set it up, and why it matters for your sales pr
April 22, 2026
Real-Time Table Updates Are Now Live on HubSpot Index Pages
HubSpot Index Pages now update in real time across all visualization types. No refresh needed. Here's what changed, who benefits most, and how to use it.
April 22, 2026
Shopify Product Variants Now Sync Into HubSpot as Individual Records
HubSpot now syncs Shopify product variants as individual CRM records. Get cleaner SKU-level data, better abandoned cart emails, and accurate reports. Here's how
April 22, 2026
Connect Breeze Agents with G2, Linear, Gong, and Amplitude
HubSpot Breeze Agents now connect to G2, Linear, Gong, and Amplitude via MCP servers. Learn what changed, how to set it up, and which teams benefit most.
April 21, 2026
Data Agent CRM Data Source: Ask Your Whole CRM at Once
HubSpot's Data Agent now searches your entire CRM in one prompt. Learn what changed, how to use it step by step, and who gets the most value from it.
April 21, 2026
Throttle Marketing Email: Slow Down to Send Smarter
HubSpot's email throttle now supports 1 email/min over 10 days. Protect deliverability and reduce traffic spikes with slower send rates.
April 20, 2026
HubSpot AI A/B Testing for Landing Pages Is Being Sunset
HubSpot is removing AI A/B testing for landing pages on April 30, 2026. Learn what's going away, what stays, and how to keep your tests running without missing
April 20, 2026
Contact Email Logging Rules: Auto-Create Contacts from Incoming Emails
HubSpot's auto-create contacts feature builds CRM records from inbound emails. Here's how to turn it on and optimize your workflow.
April 20, 2026
G2 MCP for HubSpot: Live Buyer Intent Inside Breeze Agents
The G2 MCP for HubSpot connects Breeze Agents to live buyer intent signals and G2 review data. Learn what it does, how to set it up, and who needs it most.
April 20, 2026
Inline Images for HTML Knowledge Sources: AI Agents Now See Your Visuals
HubSpot AI Agents and Assistants can now read and reason over inline images in Knowledge Articles, Blog Posts, and Site Pages. Here's what changed and why it ma
April 20, 2026
Selective Mirroring in Multi-Account Management: Control What Gets Shared
HubSpot now lets super admins exclude individual contacts and companies from cross-account mirroring. Here's what changed, how to use it, and who benefits most.
April 20, 2026
Team Email Signatures Now Auto-Apply in CRM Record Composer
HubSpot now auto-applies team email signatures when you send from a CRM record. Learn what changed, how to configure it, and why it matters for your brand.
April 20, 2026
Create Campaigns from AEO Recommendations in Marketing Studio
HubSpot's Marketing Studio now turns AEO blog recommendations into full campaigns instantly. Learn what changed, how to use it, and who benefits most.
April 20, 2026
Breeze Is Eating HubSpot: What the April 2026 Updates Actually Mean
Every major HubSpot April 2026 update threads through Breeze. Reports, calculations, emails, tasks, agents. Here's what it means and what to do this week.
April 17, 2026
Create Reports with AI: Breeze Assistant Comes to Reporting
HubSpot now lets you build single and multi-object reports by chatting with Breeze Assistant. Here's what changed, how to use it, and who benefits most.
April 17, 2026
Quick Filter Bar Redesign: Faster CRM Filtering for Everyone
HubSpot redesigned the quick filter bar on CRM index pages. Active filters surface first, the picker is searchable, and managing filters is cleaner. Here's what
April 16, 2026
Breeze Assistant Now Drafts and Sends Emails from CRM Records
Breeze Assistant now drafts context-aware emails and sends them directly from CRM records. Learn what changed, how to use it, and who benefits most.
April 15, 2026
Draft and Edit Scheduled One-to-One Emails in HubSpot
HubSpot now lets you save one-to-one emails as drafts and edit scheduled emails before they send. Here's what changed, how to use it, and who benefits most.
April 15, 2026
Generate LinkedIn Articles from AEO Recommendations
HubSpot's AEO tool now drafts LinkedIn articles from AI search gaps so your brand shows up when ChatGPT, Gemini, and Perplexity answer buyer questions.
April 14, 2026
HubSpot AI Image Creation: Conversational Editing Is Here
HubSpot's rebuilt AI image tool lets you generate, refine, and brand images through conversation. Here's what changed, who it's for, and how to use it.
April 14, 2026
Add Trending TikTok Audio to Videos in HubSpot Editor
HubSpot now surfaces trending TikTok audio inside the video editor. Learn what it is, how to use it step by step, and who benefits most from this update.
April 14, 2026
App Pages with UI Extensions: Build a Full Home Base for Your HubSpot App
HubSpot App Pages let developers build full-page, multi-section experiences inside HubSpot using React and the UI Extensions SDK. Here's what changed and how to
April 14, 2026
Caller ID for HubSpot Numbers: Register Your Business Name on Outbound Calls
HubSpot now lets U.S. users register Caller ID on their HubSpot phone numbers so prospects see your business name instead of an unknown number. Here's how to se
April 14, 2026
Column-Level Filtering: Filter CRM Records From the Header
HubSpot's column-level filtering lets you filter CRM records directly from column headers. No more digging through menus. Here's what changed and how to use it.
April 14, 2026
Create Video Clips and Posts in the HubSpot Social Tool
HubSpot now lets you create AI-suggested video clips and publish them with captions directly in the social composer. Here's what changed and how to use it.
April 14, 2026
Custom Fonts in HubSpot Marketing Email: Brand Kit Now Drives the Editor
HubSpot's drag-and-drop email editor now pulls custom fonts straight from your Brand Kit. No code required. Here's what it does, how to set it up, and what to w
April 14, 2026
Customer Agent Lead Qualification: Your AI Front Desk Is Open
HubSpot's Customer Agent qualifies leads, updates CRM, and books meetings automatically. Here's what changed and how to set it up.
April 14, 2026
HubSpot Dashboard Tags: Organize and Find Dashboards Faster
Label, filter, and bulk-organize HubSpot dashboards by team, project, or campaign. Here's what changed and how to use it.
April 14, 2026
HubSpot Video Editor: Now Available in Marketing Hub Pro and Enterprise
Edit and publish TikTok-ready videos in HubSpot. Trim, caption, and brand without switching tools. Here's how it works.
April 14, 2026
HubSpot Notetaker with Smart Deal Progression: The 2026 Update (and the July 31 Deadline You Can't Ignore)
HubSpot's Smart Deal Progression auto-updates deals after every call, now with external sharing, per-human translation, and a July 31, 2026 data-model change. Here's what to do before the deadline.
April 14, 2026
Owning Teams Property: Multi-Team Reporting Now Works in HubSpot
HubSpot's new Owning Teams property surfaces all assigned teams in reports and filters. Here's what changed, how to use it, and who needs to act first.
April 14, 2026
Reddit AEO Replies: Post AI-Drafted Responses Without Leaving HubSpot
HubSpot's AEO tool now lets you review and post AI-drafted Reddit replies from the social inbox. Here's what it does, how to use it, and who gets the most value
April 14, 2026
Toll-Free Number Porting: Bring Your 800 Number Into HubSpot
HubSpot now lets you port existing toll-free numbers (800, 888, 877) into your account. Keep your brand number and run all calls natively in HubSpot.
April 14, 2026
Transfer Calls from Customer Agent to IVR
HubSpot's new call transfer feature lets you route Customer Agent calls to your IVR. Here's how to set it up and who benefits most.
April 14, 2026
HubSpot Customer Success Rooms: One Shared Space for Every Post-Sale Task
HubSpot Customer Success Rooms give CSMs and customers one shared workspace for tasks, docs, and status updates. Here's how to set it up.
April 14, 2026
Customer Agent Embedded Testing: Configure, Test, and Publish with Confidence
HubSpot's Customer Agent Embedded Testing lets you configure, test, and publish AI agent changes safely. Learn how Draft Mode works and who needs it most.
April 14, 2026
Add Scheduling Pages to Campaigns in HubSpot
HubSpot now lets you add scheduling pages as campaign assets so every meeting booked auto-associates to the right campaign. Here's what changed and how to use i
April 13, 2026
AI-Powered Calling Experience Lands in Help Desk
HubSpot's new Help Desk calling experience adds live captions, Breeze Q&A, and AI summaries to every support call. Here's what changed and how to use it.
April 13, 2026
Breeze Assistant Is Now Built Into HubSpot Mobile
Breeze Assistant is now built into HubSpot Mobile. Get AI-powered CRM answers, voice dictation, and synced chat history anywhere. Here's how to use it.
April 13, 2026
Breeze Knowledge Base Agent: Auto-Draft Articles from Support Tickets
HubSpot's Breeze Knowledge Base Agent finds gaps in your docs and drafts new articles from closed tickets automatically. Here's what it does and how to use it.
April 13, 2026
Create Associations Between Records Based on Existing Associations
HubSpot's Create Association workflow action now targets related records automatically. Here's what changed and how to set it up.
April 13, 2026
Customer Agent Now Switches Languages Mid-Conversation
HubSpot Customer Agent now switches languages mid-conversation. Here's what changed and why it matters for your multilingual support team.
April 13, 2026
HubSpot Connector for Claude: Ask Your Campaign Data Anything
HubSpot's Claude connector now surfaces campaign metrics, team context, and content performance inside Claude. Here's what changed and how to use it today.
April 13, 2026
HubSpot Connector for Microsoft 365 Copilot: Private Beta
HubSpot's new Microsoft 365 Copilot connector lets sales, service, and CS teams query HubSpot data inside Teams and Copilot Chat. Here's what it does and how to
April 13, 2026
Customized Task Properties and Subtasks in HubSpot CRM
HubSpot now supports custom task properties and subtasks. Learn what shipped, how to set it up step by step, and which teams will get the most value.
April 13, 2026
HubSpot MCP Server Is Now Generally Available
HubSpot's MCP server is now live for all plans. Connect any MCP-compatible AI tool to your CRM for read and write access using natural language prompts.
April 13, 2026
HubSpot Product Bundles: Build Once, Quote Faster Every Time
HubSpot's new product bundles let you group items once and insert them with one click. Here's what it does, who it's for, and how to set it up today.
April 13, 2026
Sync Recurring Meetings to HubSpot: Full Calendar Sync Is Here
Sync recurring meetings to HubSpot CRM records. Here's what changed, how to set it up, and which teams benefit most from this beta feature.
April 13, 2026
App Install Governance: Control Every App and AI Connector in HubSpot
HubSpot's App Install Governance beta gives Super Admins centralized control over every app and AI connector. Here's what it does and how to use it.
April 10, 2026
HubSpot Updates That'll Power Up Your Business Strategy
George B. Thomas reveals latest HubSpot updates and strategies to power up your business. Stay ahead and boost your growth potential.
April 2, 2026
Edit Paid Invoices Without Starting Over in HubSpot
HubSpot now lets you edit balance-changing properties on paid invoices. Learn what changed, how to enable it, and who benefits most from this Commerce Hub updat
March 31, 2026
Level Up Your HubSpot Game: Auto Capture, Integrations, and Customer Portals!
Explore 13 HubSpot updates: auto-capture clicks, connections insights, and upgraded customer portal. Boost your strategy with new features.
March 31, 2026
Publish TikTok Content and Manage Comments in HubSpot Social
HubSpot now lets Marketing Hub Pro and Enterprise teams publish TikTok videos, reply to comments, and view TikTok performance alongside every other channel.
March 30, 2026
Level Up Your AI: HubSpot Customer Agent Tester Gets Smarter
HubSpot's Customer Agent Tester gets smarter! New file attachments and improved guidelines make AI testing realistic and fix issues faster.
March 30, 2026
Wake Up Customer Platform: HubSpot Updates for February 2026
Discover the latest HubSpot updates, including enhanced Salesforce company object sync and AI-powered property validations with Breeze, ensuring cleaner CR
March 25, 2026
Convert to Invoice Workflow Action: Auto-Create Invoices from Quotes and Deals
HubSpot's Convert to Invoice workflow action auto-creates draft invoices from quotes or deals. Save time, reduce errors, and close the billing gap faster.
March 23, 2026
Individual User Permissions for HubSpot Views
HubSpot now lets you share custom views with specific users instead of whole teams. Learn what changed, how to set it up, and who gets the most value.
March 20, 2026
HubSpot Updates 2/19/2026: Developer MCP Server Goes GA with AI Enhancements
Discover the HubSpot Developer MCP Server's general availability, offering AI-powered tools for building integrations and CMS experiences locally.
March 19, 2026
HubSpot Updates 2/10/2026: Multiple Main Teams & Video Capture
Discover major HubSpot updates including full functionality for multiple main teams and the new in-app video capture feature for sales and marketing.
March 13, 2026
New Formula Options in the Custom Report Builder: Conditional Logic and Summary Measures
HubSpot's Custom Report Builder now offers guided Conditional Logic and Summary Measure formula options. Learn what changed, how to use it, and who benefits mos
March 12, 2026
Edit Paid Invoice Details Without Recreating the Invoice
HubSpot now lets you edit non-balance fields on paid or partially paid invoices. Fix PO numbers, notes, and emails without recreating records. Here's how.
March 12, 2026
Meetings in Workflows: Automate What Happens After Every Meeting Booked
HubSpot Meetings in Workflows lets you trigger automations the moment a meeting is booked. Here's what it does, how to set it up, and who benefits most.
March 12, 2026
Custom Ticket Automation Messages in HubSpot Service Hub
HubSpot now lets you build custom ticket automation emails for any workflow branch, status, or language. Here's what changed, how to set it up, and who benefits
March 11, 2026
Export Marketing Emails to PDF and HTML in HubSpot
HubSpot now lets you export marketing emails as PDF or HTML files. Share designs with stakeholders, meet compliance needs, and hand off code without screenshots
March 11, 2026
Hide Suggested Associations in the HubSpot Sales Extension
HubSpot's Sales Extension now lets you hide suggested associations when logging emails. Cut dropdown clutter and confirm the right records faster in Gmail or Ou
March 11, 2026
Permission Sets and Seats Are Now Decoupled in HubSpot
HubSpot decoupled permission sets from seats so admins can assign any user to any permission set. Learn what changed, how it works, and who benefits most.
March 9, 2026
HubSpot Updates: Claude Connector Enhancements and AEO Tool
Discover the latest HubSpot updates, including expanded Claude connector capabilities for CRM record management and the new AEO tool for AI-powered search
March 6, 2026
HubSpot Updates: Clean Data, Surveys, Duplicates, More
Discover the latest HubSpot updates on data formatting, email surveys, and managing duplicates to keep your CRM clean and efficient.
March 1, 2026
HubSpot Updates 2/6/2026: Deal Split Goals, Campaign Automation, and Unsubscribe Links
Discover the latest HubSpot updates for February 6, 2026, covering deal split reporting, enhanced campaign automation in workflows, and configurable email
February 23, 2026
HubSpot Updates 2/24/2026
Discover the latest HubSpot updates for February 2026, including TikTok integration, Notion data sync, custom object associations, and emailable contact se
February 17, 2026
HubSpot Updates: Chat About Recurring Meetings, Account Cleanup, and Buyer Details in Quotes
This HubSpot Updates episode covers new features including syncing recurring meetings, account cleanup tools, and capturing buyer details directly within q
February 10, 2026
HubSpot Updates March 3, 2026: 13 Changes You Need
Discover 13 new HubSpot updates for March 3, 2026, including approval request deadlines, ticket auto-association, Outlook alias support, and excluding week
February 4, 2026
HubSpot Updates March 2 2026: Email Workflows, Sequence Tracking, and Deal Automation
Discover the latest HubSpot updates for March 2, 2026, including new email workflow capabilities, sequence send tracking, and automated line item additions
January 29, 2026
HubSpot Updates: Restore Deleted Contacts, 0% Tax Rates, and Editable Assigned Teams
Discover the latest HubSpot updates including restoring deleted contacts by workflow, displaying 0% tax rates, and editable assigned teams in the help desk
January 22, 2026
Time to Talk About HubSpot Updates!
Discover the latest HubSpot updates, including enriched Slack link previews, redesigned approval settings, and a new export history retention policy.
January 17, 2026
Time Zone Offsets and Granular Filter Insights in HubSpot CRM
Discover new HubSpot CRM updates: import time zone offsets for datetime properties and get granular filter insights for precise segment building. Enhance y
January 11, 2026
Test Your Customer Agent on Email Before You Go Live
HubSpot's Customer Agent email testing lets you preview AI responses before going live, no email channel required. Here's what it does and how to use it.
January 8, 2026
HubSpot Updates: Permissions, App Installs, and Data Connectors
This HubSpot Updates episode covers new features including managing permissions on line item properties, testing app install flows, and a native Azure Syna
January 4, 2026
Flexible CRM Views: See Your HubSpot Data Your Way
HubSpot's Flexible CRM Views add calendar, Gantt, report, and custom board layouts to every index page. Here's what changed, who gets it, and how to use it.
December 10, 2025